Exit5 Auto Group

"It is so good to find such steady, reliable service. (And the waiting room has to be the best in the Capital District. A wonderful car museum.) It's almost as good as Steve at the desk and that anonymous fellow who takes care of my Prius and sends me videos of what he's doing. I always leave Exit 5 Auto with a smile. My car does, too."

"I am very pleased with my decision to check out exit 5 auto group. I found what I was looking for and in a few hours drove away in my new vehicle. James, the sales manager was outstanding in every step of the process. Never have I experienced a vehicle purchase so quickly and efficient. I Highly recommend anyone to consider shopping for your vehicle at Exit 5 Auto Group Thanks again James"

"Once upon a cold December I smashed into my coworker two days before Christmas. It was horrible weather outside, just slid on ice into her car. My car got the worse of it so asking around my friend suggested I go to exit5 auto . I was scared at first because I co-signed with my brother for my other car so idk if I would have to co-sign again due to my credit. I’m not a car shopper but more of a shoe shopper so I was lost when I got to exit5 to look around. Luckily James said ,”Hi”…. Usually I’m more ,” I can do it myself so don’t help me b/c I know you just want to sell a car!” Shockingly he wasn’t an aggressive car salesman , he was more relaxed and was happy to explain and actually take me to his desk and car shop with me. This was all done on a thurs/fri just on remember but he gave me a booklet of the last owners/work that has been done on the car and my credit score and past bill payments just to show me where I stand and to look over. So if I decided to look around other car places I have the information to compare. I told James I will be back Wednesday because for a used car, the mileage, the owners, the car itself has brand new tires. It was a perfect fit for me and the car was mine after James got all the paperwork ready for me to make things easier because I had to drive from exit 16 to exit5 . Yes, I traveled that far for Good Customer service and Honest reliable transportation. Also if anything is ever wrong I can just text James about my car and I can set up an appointment with the onsite shop. Best decision I ever made and I will be going back for future purchases. If you’re skeptical about car salesman don’t be at exit5. Everyone is relaxed and friendly. Thank you James !!!!!"

"After an accident on the 22nd of December that totaled my previous vehicle and trying to get any assistance from any dealers I came across a 2014 GMC Sierra they had for sale, shortly after reaching out to them about the truck Matt let me know it was available and helps me get started on the paperwork for financing as well as some help from Mike and Pat who if I remember correctly is the owner and they did everything they could to get me approved and even staying past close to make sure I’d be able to get it ready and on the road asap; I barely had to lift a finger to get all set and on the road. I couldn’t be happier with their customer service and professionalism not to mention what is probably the coolest showrooms I’ve seen at any dealership regardless of size. If your looking for a new vehicle make sure to check out their excellent inventory of vehicles of all kinds."

"Was looking for a 4WD Colorado with remote start. Went to a couple of dealerships in the area, had a horrible experience with a Toyota dealer in Glens Falls. I ended up finding a nice 4WD Colorado at Exit 5 Auto. Compared to the other dealers in the area, Exit 5 was above the rest. I had a really good experience working with James, he was knowledgeable and comfortable to work with. He did not make me feel pressured or uncomfortable when deciding on purchased options. The maintenance performed on the truck prior to purchase was quality, I was very happy with the finished product. I would highly recommend Exit 5 Auto for your automotive needs. The experience was A++"