Colley's Pools & Spas - Fredonia

10222 McAllister Road, Fredonia, NY 14063

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3.9 20

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10222 McAllister Rd, Fredonia, NY 14063, United States

716-672-2211

colleys.com

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About the Business

Colley's Pools & Spas in Fredonia, New York is a trusted general contractor and store specializing in high-quality pool and spa products and services. Located at 10222 McAllister Road, this establishment offers a wide range of products for all your pool and spa needs, including maintenance supplies, accessories, and equipment. With a team of experienced professionals, Colley's Pools & Spas is dedicated to providing top-notch customer service and expert advice to help you create the perfect oasis in your backyard. Whether you're looking to install a new pool, upgrade your current spa, or simply need some pool chemicals, Colley's Pools & Spas has everything you need to make your dream outdoor space a reality.

Reviews

Amber Siragusa:

"Front female staff extremely rude when we walked in. Acted irritated that we didn’t know much about the pool and maintenance. Sold us $189 worth of chemical which resulted in a cloudy pool. Took to another local pool store - who gave a wonderful print out and written instructions for us - our alkalinity and chlorine was extremely high that staff couldn’t even believe it. Will not return to this location again."

1 year ago

Toni Miraglia:

"Katherine in Fredonia is a remarkable employee. She is knowledgeable and helpful. When you enter the store she greets you with a smile. Answers all your questions and will carry heavy stuff to your car. My husband and I have back/hip issues and she has helped us with our stuff."

almost 2 years ago

Kellu See:

"I have dealt with Colley for over 20 year I had bought 2 new pools from them and always got my pool supplies from them but at the Fredonia location is Manager named Judith who is is most rude person I've ever seen events fellow employees said how sorry they where for her rude unprofessional treatment of anyone. STAY AWAY 1 MILE UP THE ROAD Is to Designer pools she has no bissness dealing with the public"

almost 2 years ago

Susan Valvo:

"I love Colleys in Fredonia. I have been dealing with them for 15 years. Katherine and Jeff are always so nice and they can always get my pool clear when I have trouble."

almost 4 years ago

Kacie Hetrick:

"***Edit: After speaking with general manager, Eric the situation has been resolved and he has ensured me that staff will be much more cognizant of promise dates and communication with installers. I appreciate how he handled the situation. Colley’s completely overpromised and under delivered. We were attempting to get our pool up and running quickly and I had called all over the county to see if I could get my pool liner and pump installed through them and what the timeline would look like. They assured me it would be within a week to a week and a half. When the installer called her said he was 3 weeks out, I explained to him that I understood it was not him who promised the deadline but that Colley’s was over promising his services. He was able to get me in within a week after feeling badly for their promises. It is not in his contract to remove the old liner and Colley’s never communicated to him to install the pump. They never communicated to me that the liner would not be removed. Poor communication and over promising services are the reason for my low review."

more 6 years ago

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Colley's Pools & Spas - Fredonia

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