CountryMax- Brockport

"Love this store and going there for anything needed"

"Got two of my rats from here. Sadly they were both just awful in behavior and clearly not handled at all, but that's what you get from a store so my other babies are from breeders. Otherwise they carry a ton of toys and feed I buy regularly. Like other reviewers said, the pet care at this location needs to change. Prices are horrendously high and that means pets stay here for long in the small enclosures they give them. There are signs asking for pet toy donations... like Countrymax isn't a chain that could simply afford those. The cashiers never ask for my phone number on my orders, so I am a bit confused what the point was for me to sign up for the rewards."

"DO NOT PURCHASE FROM THEM!! I bought a blue tongue Skink and was told it was captive bred, which Indonesian skinks are always wild caught. When I got home with skink noticed a bunch of small dots in the picture, only to figure out he was infested with Reptile mites. Not only will these spread to my other reptile, I paid $220 for a overpriced skink infested in reptile mites, disgusting never coming back after this straight up animal abuse. Also the day I went to get the skink the room was extremely hot and multiple reptiles were panting it was so hot and were digging on the tank trying to get out, a couple didn’t even have water. This place is disgusting -5/5"

"Absolutely abhorrent animal care. A zebra finch was dying in the corner with clearly labored breathing. It's impossible that no one would have noticed. This is a company wide issue as I have witnessed this multiple times at this location as well as in Batavia. Do not give Countrymax your patronage."

"I've trusted the twice now to help me pick out some good fish to put in a tank together and all of the new fish I keep getting end up dieing I don't know if something is wrong with the fish or its something I'm doing because I set up my fish tank exactly how they told me to. I was also hesitant about buying a fish because right next to the shark tank there were these small gold fish looking ones and all about 20 of them were dead floating at the top, we went to tell the lady grabing the fish for me and she acted like it was no big deal, just a whole fishtank of dead fish. I am not satisfied with how the people that work and obviously ther knowledge of putting togather fishtanks. I will not be buying anymore fish from here again, and there prices are really high for decoration just look on Amazon its half the price"