Walgreens

"Disgusting store and horrible pharmacy. The pharmacy consistently does not filll prescriptions claiming they are backed up or don’t have enough supplies in stock. Today a 4 hour call ahead rx is not ready and they make me wait yet again. It is crazy how the Ontario NY store is so well run and beautiful yet this dump fails in everything."

"Stopped here to pick up a blood glucose meter for my mother in law. Store is dirty/dingy, and needs a deep clean. At checkout the cashier was obnoxious, literally walking me through how to use the payment terminal, then the computer froze up and she had to get help - cashier seemed like she had never used an electronic device before. Coupons are hard to get, you need an app which is not user friendly to navigate. Store prices are very high without a coupon. Not going back to this location and I’m less inclined to shop at Walgreens in the future."

"Horrible place to get prescription medication. Laura Miller is probably the most incompetent pharmacist. She refused to follow doctor's order approved by the insurance. She refused to call the doctor, insurance or her boss to make sure she solves the problem. She was stubborn, saying that she did not need to talk to anyone because she was the only person who will make decisions on medication. She kept repeating a 100 page law she was following. Never showed to us. I tried to explain that we travel every year and we have never had a problem. She literally labeled all other pharmacists we have worked with in the past as criminals. I have never experienced more humiliation, disgrace and arrogance in my life time. If I can give 0 stars I would do it. But again zero is a good number. So I guess a negative score would be appropriate for this pharmacy."

"Take your business elsewhere. Half our family used this Walgreens to get a covid test, the other half went to a different store. We were told that we would have test results in 24-48 hours. This store takes 5 business days. If you don’t know if you’re sick for 5 business days, I’d that helping anyone? They need to get a better system together."

"The Pharmacy is so understaffed it takes the entire day to get a script filled and then a half hour in line waiting to pick it up. I was told I'd have to wait until there was 'more help' when asking if my script had been filled even though it had been submitted for refill days ago. This of course is not their fault and I feel awful for the stress the staff are under but people need their prescriptions on time, our mental and physical health rely on it."