Wegmans

"Rhonda at the deli counter provided excellent customer services. She assured I would be taken care of while other staff didn’t seem to care She also a great slicer!"

"I've shopped at Wegmans for 30 years. The quality has gone down while the prices have skyrocketed. You're paying a premium for things that you can get at Topps or Walmart much cheaper. Can't beleive how much of a ripoff this place has become and the golden era of this being the best grocery store in the country is dead. Stop lying to yourself acting like it's still a good store. Someone's gotta say it."

"I visited store last week ,this little girl Maya was amazing , very courteous. I was so impressed by her professionalism . She helped me shop for my food allergies."

"So, I came from out of town to visit family and was definitely excited to have a Wegmans old-fashioned sub. We arrived at the Latta Long Pond rd store at 840pm Saturday night and upon arrival found sub shop employees had already put all items away onto a roll cart. The sub area doesn't close till 9pm. We ordered 3 lg sandwiches, and the employees first used their fingers to spread the mayo onto our sandwiches, wiped their fingers with a paper towel, and proceeded. Then, they added other items and did not weigh anything, just putting meat here and there just as they did with the cheese. When they went to put tomatoes on the sandwiches, they looked absolutely gross. They were definitely in a hurry. When the tomatoes were put onto our sandwiches, another employee took the bin of tomatoes and threw the rest out.....then proceeded to wipe the bin out with a paper towel and place bin back in cooler. Never cleaned it, etc. The employees did not want to dirty anything as they were already cleaned up and were not concerned with Wegmans' quality and safety in mind. Now, I walked around the store to pick a couple more things up and cashed out. As we were walking out into vestibule, a mouse was under our feet, and the cart crushed it. Absolutely disgusting. Mice inside and visible at Wegmans, yeah, lost our appetite. We went to move aside and put stuff into the car when 2 employees came out and took pictures and were laughing about the mouse incident. Obviously, someone before us had told someone inside because they came out like right after we crushed it, and we didn't even have a chance to tell anyone. Employees sneaking to take pictures with his phone on his side by his pockets. What will they do with those photos? This is something Wegmans definitely would not want on social media posts, pictures of a crushed mouse... The next morning, we went back into the store to talk with a manager about the issues, and when we mentioned the mayonnaise fingers thing, they all looked at each other like they knew of the issue. Refunded my money, and we left. I've lived in Rochester for over 40yrs, remember them building this location. Wegmans has always prided themselves on quality, customers, and cleanliness, but they definitely have an issue at this location and have failed in the area of all today. If you feel something is not right, go to the manager, and let's hope they make things right."

"I have been shopping at Wegmans my whole life. Every time I go there I am amazed at the quality and vast selection of products. Latta road has a great tropical section. They also have 2 different brands of turmeric. Great medicinal properties. I highly recommend it."