Bob Johnson Volkswagen of Watertown
18493 U.S. 11, Watertown, NY 13601
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
Bob Johnson Volkswagen of Watertown is a premier car dealership and repair center located at 18493 U.S. 11 in Watertown, New York. As an authorized Volkswagen dealer, we offer a wide selection of new and pre-owned vehicles for sale, as well as expert repair and maintenance services. Our friendly and knowledgeable staff are dedicated to providing top-notch customer service and helping you find the perfect vehicle to suit your needs. Visit us today to experience the Bob Johnson Volkswagen of Watertown difference.
Reviews
"Had a great experience with our salesman Chris Pitkin. I bought a car from him in 2023 and then we purchased a truck in 2024. Will absolutely be going back to him for future purchases. Bob Johnson is so easy to work with, they got our payments where we wanted them, and weren't pushy at all. Best prices around!"
"Brand new Tiguan was an oil burning pos. Service dept kept pawning off issue. Then claimed it needed a $4500 repair. Seafoam treatment cleared up issue. Service dept charged me for a part covered by warranty and unapproved hour of labor. Avoid VW in general but especially BJ VW"
"We are very pleased with our new Tiguan. We have been dealing with Neal Tyrrell and his team for quite a few years now. Neal is a wonderful and honest person and his team is amazing. So if you are looking for a new or used car check in with Neal at Bob Johnson's dealership in Watertown, N.Y."
"I went in for a radiator repair and state inspection, got estimated at $800. Before I left the vehicle there, the front desk associate and mechanic tells me "I need new brakes and 4 new tires in the amount of around $2,000, including the radiator repair." I told them just to do the radiator. When I picked up my vehicle, the bill went to around $986, more than I was estimated. Suspicious, I took my car to Honda on Pamelia (off bradley st), and got a state inspection for $21. Mechanics said my 4 tires were fine and my breaks were ok. I did an emergency brake test on a hill and did not roll. I called the manager at Bob Johnson Volkswagen and told him the situation, and asked why his employees were committing fraud. He made an excuse about my two front tires looking odd and then hung up on me when I asked him additional questions. If you value your money, do not go there as they will lie and try to get you into repairs you don't need."
"Awesome experience at this dealership. I typically DREAD buying a new car because of the drama and BS that goes along with dealing with "car salesman". I was thrilled to find that the stereotype did not hold water at Bob Johnson Volkswagen. I felt that I was treated, fairly, with respect and no pressure whatsoever. Shout out to our salesman, Danny Estal and manager Steve Hanson. I had never considered buying a Volkswagen and stopped on a whim on my way to another dealership and was sold. Highly recommend."
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