NailIt Handyman LLC

"Hired them to exchange (2) bath exhaust fans. Horrible finish product & the handyman Crosswired, the electrical wires on one of the exhaust fans and shorted out my Lutron smart switch & hub . I asked there representative to hold off on charging my credit card , until my license Electrician comes out to replace Lutron Caseta switch and hub. Well Nail it went on charged my card in full immediately as soon as I told them to kindly hold off for a few days."

"I was so hopeful to find a consistent, reliable handyman company, however working with this company was a terrible experience. Half of the jobs they completed in my home were done poorly, they damaged my wood floor, and the kickplate I asked the technician to attach on my dishwasher went missing entirely. The customer service rep was less than helpful and stated that we are “at an impass” on the missing part for my dishwasher. I spent over $750 for poor quality work and rude customer service."

"Horrible company. The person you first deal with Ben Sullivan is just someone who sells you time with no knowledge of the work to be done. He says yes we can do that then when the technician gets there they are incompetent. We hired them for tile repair and regrouting our tub. Paid over $700 and nothing was done, NOTHING. Stay away from Nail it Handyman they are anything but that. Customer service is also rude!"

"If I could give less than one star I would, they sent a totally inexperienced carpenter to do an attic stair installation. He destroyed my ceiling and damaged the floor joists in the attic. He didn't have any tools, used a hand saw to try and cut things and left a mess. I called and emailed and got nowhere. I was told it was a two man job, but they sent one! I was told it would take another day but I wasn't paying again. I already paid them $900. I tried to get my money back and they ignored my emails and calls. I filed a complaint with NYC Dept of Consumer Affairs and they ignored them. I am planning on suing them in Small Claims Court. They are extraordinarily unprofessional and should not be in business."

"Buyers beware.... This was without a doute the worst service I ever experienced. Some friendly advice do not waste your money on this company. I recently hired them to install Christmas lights on my roof(s), lower and top roof. They only completed the bottom level and said that they were unable to install the upper level because of what they referred to as siding issues. I had another company verify that there were not issues and the lights could have been installed. So, only about one third of the (agreed) work was completed. The small amount of work that was completed on the porch roof was done very poorly. About eight feet of excess a light stan dangled off the side of the house and strewn a crossed the floor of the porch. Nail It” charged me over $1300 for an uncompleted and shoddy job."