Toms River Family Medical Center 1028 Hooper Avenue, Toms River, NJ 08753

"I had an appointment today with Jamie Larson. I didn't wait for more than 5 minutes. I never have and I've been going there for 30 years or more. Everyone has always been professional and friendly. Jamie never makes me feel rushed, and she always talks with me and answers all of my questions. She always reviews my test results with me. I like all of the referrals she has made. Sam gave me my flu shot and I didn't feel a thing. Every minute there was a pleasant experience. I love going to their office. I have emailed questions to Jamie, and she always gets back to me the same day. I have called the nurses desk and they have also gotten right back to me. I have no complaints."

"This place takes forever to make urgent appointments. I see urgent care more then I see my own doctor. I once had to book an appointment for a family member and it was a urgent doctor visit(I called in July) the next appointment was in October. But all of a sudden when I had to cancel my August appointment they had a place to re-book me for the beginning of September. You know when they said they were fully booked?!?. This place takes forever for anything, the waiting process here if so bad. You wait for everything, from being checked in to seeing the doctor, then being checked out."

"Saw Kathleen Palmer a few years back and she was wonderful. Tried to walk in today, because the website CLEARLY SAYS "WALK-INS WELCOME". I was turned away because I didn't have an appointment, with 2 whole patients in the waiting room. UNPROFESSIONAL. I work for an internist and I'm actually speechless. Staff at the desk is RUDE. I was told they asked the NP if I could be seen, and was told she said no. "She's the boss, she's the Doctor" was exactly what was said to me. Do yourself a favor and go somewhere else."

"First, I tried calling when they opened to make an appointment. Apparently, they never turned their phones on so I just went over hoping to be seen for my flu-like symptoms. Never have I seen a office turn away a sick patient when they say they are too busy - when there wasn’t one patient in the waiting room. Three people behind the desk would even acknowledge us when we walked in. Unprofessional and rude. Looking for a new primary immediately."

"If you have an appointment here make sure you give your self 2 plus hours. They book way to many people. It is awful. The staff is less then friendly. All this small practices have been bought by a larger practices who focus on seeing a lot of patients, so the quality of care goes down the drain. I would not recommend this office."