Queens Hospital Center
82-68 164th Street, Queens, NY 11432
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About the Business

Queens Hospital Center, located at 82-68 164th Street in New York, is a leading health institution offering a wide range of services. The hospital has received accolades such as the Get With the Guidelines – Heart Failure Gold and Stroke Silver Plus awards, as well as being recognized for its LGBTQ healthcare equality and gender-affirming care. Queens Hospital Center is part of the NYC Health Hospitals system, the largest municipal health care system in the US, providing high-quality care for cancer, diabetes management, women's health, and behavioral health. With over 70 locations across the city's five boroughs, Queens Hospital Center serves more than one million New Yorkers annually with essential inpatient, outpatient, and home-based services.
Reviews
"I can confidently say this is my first and last time ever going to this Emergency Room. I am still shocked that I waited OVER 7 hours just to be seen by a doctor in the ER. It is completely unacceptable and if I hadn’t started complaining during hour 6… they would’ve been glad to continue wasting my time. I had severe chest pain and have been congested along with other symptoms. The nurses ran some tests and that part went smoothly. People who came into the ER 4-5 hours after me were being seen by doctors and given a bed while I sat there in a chair just waiting. The staff has no sense of urgency. In retrospect I should’ve just laid on the floor and rolled around to get their attention. It was such a heartbreaking experience and they literally do not care. I regret going there but lesson learned. I picked that hospital because I saw there was a 4 star rating on Google but I promise you, it’s not accurate. The ER deserves less than a star."
"This hospital has gone to the dogs, they do not care for there patients doctors take one look at you and assume they know why your there. The Neurologist team really need to be reviewed again Dr. S Naqvi, is rude arrogant and one of the worst doctors I have ever met. He does not even examine you he looks at you as if you are a joke. Disgusting"
"I have been experiencing back pain for 4 years now, health team refuses to listen to my complaints. I have been asking for an MRI as they insist that my X-rays are “normal” I will continue to advocate for my own health as they continue to refuse services, they are not there to help anyone, they make patients wait for months before giving referrals. People will die before they actually help anyone."
"I'm general the care is great. However, even though my surgeon, the pain management team, my anesthesiologist, and my PC doctor all discussed and agreed on a safe effective post surgery pain control plan, as soon as they leave the inexperienced, moronic, night docs take over. Every morning for 17 days, while in agony, I fought to get proper meds restored, every evening the sadistic night docs would cut me off again. They even stopped meds I had been taking for stress for years b4 I came to hospital. Just say no means just say yes to near unbearable pain. So 5 stars for actually pre care and surgery, 1 star for recovery. If I could have got up and left I would have. Even after a phone conservations between my real doctors and the night staff, where I heard night doc agree to restore my meds, the lying sadist took me off again. When I was released, they gave me my last dose of greatly reduced pain meds B4 midnight, so when I started a 3 months inpatient rehab, I got no meds at first, because the policy is to continue with meds you received that day - not b4 midnight the day before. Can't be happier with procedure and staff but when sun goes down the monsters really do come out."
"I made an appointment for the booster shot today at 10am. Got here around 9:20am by the atrium, and the security guard told me I have to wait on a super long line even with an appointment. So you gotta stand there with people who are doing walk-ins and wait. From time to time you’ll see a man with a grey suit pulling people inside the building. Make sure when you get closer to the building on the line to talk to him, he brings those with appointments into the building to speed up the process if you have the appointment. (If not you’re gonna wait a really long time). After you get inside, you have to wait on another line to register. You’re gonna give the lady your covid card and id and show your appointment time. From there she’s gonna ask you some questions like address, email, etc and tell you to sign to get the $100 booster (will be sent to your home via postal mail) Afterwards, she’s gonna give you a paper that you need to fill out. (Make sure to bring a pen) and while you fill out the paper, you gotta wait on another line to get into the vaccine booth. Once you get inside, you’ll see chairs and they tell you to continue moving along the seats as patients are called into the booth to get the shots. Getting the shot is really fast and the nurse is super nice. Afterwards you go towards the Christmas tree and give the lady your form and wait. She gives water and a bag (with hand sanitizer inside) I waited over 2 hours with an appointment. And I’m sure those who did walk in had to wait even longer. When I left I saw a guy who was standing in front of me doing a walk in still waiting on the first line. I would recommend doing appointments."
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