Saratoga Inn & Resort 7501 Ocean Avenue, Wildwood Crest, NJ 08260

"No sheets on the bed, was sleeping on raw mattress. Bathroom was nasty. Supplied with dusty fan, I was sneezing. Don’t stay here unless you have to ! Other than that, i guess it’s close to the beach and if you don’t care for the quality of the room or bathroom stay here"

"Bathroom was old and falling apart,used soap bottles left in the bathtub and floor around toilet was dirty, when I turned on the shower the tub immediately started peeling up and pieces were flying off I had to shut off the water. I couldn’t give my 1 year old a bath and had to go to my mothers room to use hers. I went to speak with someone and they said no other rooms were available for the whole weekend and that basically nothing was able to be done . I asked for some sort of credit being that we couldn’t even use my bathtub and they said they would tell the manager because they were not in. Never got anything and wasn’t even asked about it. Only good thing was the close walk to the beach. Pool was freezing and they say ocean view room but the only “view” is the parking lot"

"Unfortunately we had a bad experience at the Saratoga Inn. We were told that our room had an ocean view. When we arrived, we were given a room with a window air conditioning unit just a few feet away from the tailpipes of the cars parked in the adjacent parking lot right outside the window. The ocean could barely be seen. Upon request, they kindly transferred us to a different room with a view of the pool, although this room didn't have a kitchenette like the previous room. The room was fairly spacious, was painted a nice blue color, and the AC worked well. However, the furniture was beat up and in need of refurbishment. One of the beds was dirty with stains and hair left by someone else. The other bed didn't even come with a fitted sheet--just a regular sheet draped over it so that the mattress was exposed if it was moved slightly. The bathroom had no ventilation. The refrigerator broke and we lost at least $40 worth of food we had just purchased. Management did not reimburse us. The replacement refrigerator was brought quickly but was rusted on the inside and, like the broken fridge, was beat up on the outside. Management was often hard to find during the middle of the day, which made tasks such as getting toilet paper or trash bags more tedious than it should have been (the toilet paper was rough and the trash bags were so thin that they tore apart like warm butter when handling them). Although the hotel officially prohibits smoking, smoking was common throughout the day and night, even in the presence of management. People used the pool, grilled out, and played music on the pool deck late at night well after the pool had closed and management had left. Quiet hours were not upheld as management left in the evening and didn't return until morning. Other guests socialized loudly right outside our door while their children ran and shouted on the shared balcony until 2:00 AM. Our room shared a door with a neighbor who played their TV loudly until the early morning hours. When we called the front office, no one picked up. We ended up having to cut our vacation short because of the negative conditions at the motel. Since the management office was closed, we left the keys in the room. When the person I was travelling with called the manager when they reopened, the manager tried to blame the situation on her and talked with her about how to "behave." The manager did apologize for the situation and promised to call back but never did. The last time I checked, the Bal Harbor--which sits between the ocean and the Saratoga and which actually has an ocean view--is actually cheaper than the Saratoga. From what I've heard from someone who stayed there, it's nicer too, though I can't vouch for it because I've never stayed there. In short, there's really no justification for choosing the Saratoga over almost anything else in the area."

"Service was very good , parking is extremely tight .door dings are a definite. Efficiency rooms are in need of upgrading.apliances are old and rusty .plank floors are peeling bathrooms look like they were painted by a 3rd grader . Watch your charges ! This room was worth no more than $ 150 not the $ 300+ I was charged."

"Traveled down with my 8 month old solo and they were accommodating to get us into a room right away prior to 3pm check in. Though it was updated in the past few years, still could use a bathroom update. I would also like to see a small AC unit in the back bedrooms as air circulation is tough, but the fan in the room was moved out by kitchen area to help. The hotel was very quiet which was a huge plus."