Geek Squad 100 Consumer Square, Hamilton, NJ 08330

"I used to work there. It was awful. Still is. I can barely go in there knowing all the gross practices they get away with."

"Don't let these hackers touch your computer. I took my Mac in for a simple password reset and they wiped out my total memory. They reset my computer back to the factory settings and deleted three years of my work. They said sorry and refunded my money. Management didn't care, the CEO of Best Buy didn't care. Stay away from these clowns."

"You need a reservation and I have the Geek squad package it was very efficient"

"the reviews certainly paint an inconsistent picture but I can only speak to my own experience... My laptop kicked the bucket (would not power on) and I took it in, they were able to pull some files off of it onto a flash drive - files which were absolutely essential to me - I made a second trip after the first go-round and requested additional files; one of the techs had to go back to the warehouse where it was all packed up to be shipped out for repairs, and unpackage it to extract more of the data - I felt bad making them do that but he did so cheerfully (and it was near their closing time, too.) the communication throughout the process was also prompt and made sense. All in all the money was well worth the result!"

"Gave them my laptop with 5 years of business files to place on a flash drive to new a laptop. Took them 1 week of time and they lost all my files. No remorse or no care. Never never use them for anything as important as your laptop. I would give no stars if possible."