Chili's Grill & Bar

"My friend and I had been looking forward to chili’s all day (especially the texas cheese fries). Upon arrival, we get sat in the corner right next to the door. After looking at the menu, we had to wait at least 15 minutes before anyone came to us. Our server finally greets us but she only takes our drinks and our appetizers, so we had to wait an extra 15 minutes to order our regular food. The table next to us ordered at the same time and got their appetizer and their food at an appropriate time. We were waiting at least half an hour and still had not gotten our appetizers. We were pretty annoyed and it did not help that every time the door opened, a cold breeze would hit us and had us shivering the entire time. We then see a different server bring us our regular food and our hearts drop. We were so excited to eat these cheese fries and have a good time. We let the other server know we didn’t receive our appetizers and she asks what we ordered and says they will check. Our server comes by and asks how everything is and we let her know as well and she says she will check too. We had finished our food by the time she brought the chips and salsa but we had still never got the fries. At that point we didn’t want them. We also wanted refills on our drinks but our server was just ignoring us all night. We wanted to order dessert but she blatantly ignored us and checked on the table next to us and then walked away. At this point we are so mad so we ask the host to get the manager. We try to tell the manager the situation and she just tells us they were busy. No apologies from anyone. I understand being busy but our server never tried to tell us that and blatantly gave the tables next to us her attention over ours. We ended up getting the apps and desert comped from the bill, but it still angered us that no one genuinely cared."

"Food is good and the price is pretty cheap. Servers are respectful and prompt. Good parking space. Overall a clean establishment."

"I dined here for the first time ever tonight and it was such a great experience. My server Nina was so great!!!!! Shes super sweet and knowledgeable. I really had a great time. The food was on point!!!! The honey mustard…..oh baby so good!!!!!!! I’m so happy with this entire experience. Definitely recommend."

"My husband and I are regulars at this restaurant, visiting at least once a week, and it never fails to impress. The consistently excellent staff and service provide a personalized touch that surpasses expectations for a chain restaurant. Not to mention, the restaurant cleanliness and the food are always on point. A particular highlight for me is the ranch dressing, undoubtedly the best I have ever tasted. We highly recommend this place for anyone seeking a great casual dining experience."