Luscher's Automotive

"I receive prompt, trusted and courteous service when I need to have my car serviced."

"Gary and his team are always competent in their assessments, honest about what is needed, and fair in pricing. I wouldn’t go anywhere else!"

"Good quality work done in a reasonable timeframe. You can set up appointments on their website and text them to communicate. One of the coolest parts about their business is that after looking over your vehicle, their system will text you an electronic estimate: an itemized list all the problems they found as well as how much it will cost to repair. Then, you can check off what you want done. I believe prices are comparable to other places, especially dealerships. In one case (changing sparkplugs), much cheaper. But, the best part is nice, polite, communicative and honest staff. My former Toyota dealership had none of these things, so Luscher's will be my new go-to mechanic!"

"My brakes stopped working completely on the highway. I almost crashed! I needed immediate repair and they were right on it. Only frustration was when I asked them to call a home phone not cell since I was going up into the Catskill Mts with no cellular service. There's no Internet either! I asked them to call to tell me the price before doing any work. I had to call to find out what was going on. Then AGAIN I called 10 minutes before they were closing. They never called me with any information about my car!!!! David said he called the cell. I told him all about not having service up in the mountains and to call the home phone! He said he emailed which I mentioned there was no Internet service too! So he had called the cell!!!!???? He said it went straight to voicemail so why didn't you call the next number that was the home phone then? Hence, with this lack of communication, they performed additional work on my car without consulting me first!!!! I didn't want to spend much fixing everything in a 22 year old car when I'm getting a new car in just 2 months! I just needed to get home from NJ to NY. Otherwise, I found the price reasonable considering the additional work and Gary the owner gave me a break with the labor charge. He was very nice and got my car repaired quickly. Very happy with what could have turned into having to stay in NJ somewhere waiting for my car. This disaster could have been so much worse but I was so relieved that my car was repaired and I was able to get home. Thank you Gary and your team!!!!"

"Great guys. I showed up there without an appointment, on a bind with old oil and a plug other mechanics couldn't remove, and got quite discouraged by the number of cars on the line to he serviced. When I told the manager my family needed my car that same day, he found a way to fit ne in their schedule and in a few hours it was ready. They're great guys who care about the customer. Furthermore, the quality of the services is overall great and they won't try to force unneeded repairs on you."