Waterside at Lynnhaven 888 South Club House Road, Virginia Beach, VA 23452

"Knife fights in the pot-hole filled parking lot over unmarked spots, gun fire, and management that couldn't care less. This place is perfect if you hate your life and dignity! The buildings look bad from afar and smell terrible up close. The electric outlets are like a game of Jack in the box, you never know when one might pop! But let's face it, if you are looking here, you don't have many options left. It's better than being homeless, but not by much. They forgive nothing in there terms of rent and compensate zero for poor living conditions. Run for the hills before applying here, they hate you and they don't even know you."

"If I could give no stars I would. I called and they said they would have a 3 bedroom available in October/November. I paid the application fee and filled out my application fee. This was the middle of August. They told me they would get back to me by next week. This is no September, and I have received nothing from them and they will not answer or return my calls. Also, I drove through the complex....NOPE. It was horrible. I didn't feel safe driving through. The further you get away from the entrance, the worse it gets. They literally picked the nicest building for the photos. I would say not hearing from them is a blessing in disguise."

"I’ve lived here for two years. The maintenance team are very helpful and answer in a timely manner. If for some reason they are unable to they will let you know. No problems with my neighbors they are all friendly. They even pick up after their dogs. I was a bit concerned when I moved in due to the reviews but Ive had a great experience. The lady at the office, Monique Has been very understanding with personal situations that arose. She was able to accommodate my needs. I do recommend. Overall it was a great experience."

"If I could give negative stars this place would get them. We had an enormous amount of damage due to the flooding from Hurricane Matthew. They called in contractors from First Atlantic, told us we needed to leave our home for 5-7 days while they replaced the flooring, cabinets and cut two feet up the wall. First Atlantic never even started the work and they hired a new contractor today as the property switched hands once again. It's been 15 days, we still can't move back into our home and they've now stopped paying for the hotel room leaving us essentially homeless but had the nerve to hand me a bill for rent and utilities today when I stopped at the office to ask what happens next. They didn't even bother to put us in a decent room. We have access to a mini fridge and a microwave, the area isn't exactly "safe" and the place is dirty. The worst of it is we now have to figure out where we will live until I can find an attorney and it's been awful for our 9 year old daughter. If we had more time we would have never rented this townhouse. The electrical outlets never work. The air and heat are always on the fritz, and there is always some sort of bug infestation. I wouldn't even recommend this place to someone I hate."

"I am a very displeased resident at this apartment complex. Never really had issues the first few months and then it has since gone down hill. Having to send in noise complaints about music at 2am in the morning. I have 4 children, one being an infant. I don't need music shaking my floors. Also having people who have dogs that are clearly not allowed. What does the apartment complex do, say they look into it. And then the dog would never be on a leash and runs up on people and even tried to enter my apartment. Nothing done! My AC unit back in June was not producing any cold air. It took 3 days for it to finally get a recharge. So my family had to suffer with temps near 90 in our apartment. And again I have an infant, I had to purchase fans to try to cool off. Called corporate to be told, you can send us your electric bill and they will try to help pay it....that hasn't happened. Every month since June, my AC unit has to be recharged. One night I get home it is almost 90 in my apartment, call the emergency maintenance. They tell me someone will be dispatched and to turn of my unit and open windows since it was around 75 outside. Did that, it didn't cool off at ALL. And 2 hours after my call, NO ONE showed up, called emergency again, someone should be dispatched, NOPE nothing!!! So we had to suffer overnight with no AC. My husband was home once maintenance decided to come mid-afternoon; the maintenance guy decides to tell my husband that he was going to stop by the day before but he decided not to because his hand hurts! UMMM UNACCEPTABLE!!!! I send you all a service request on a Sunday and my unit doesn't get another recharge until THURSDAY afternoon!!! And when i call the office about when I can expect maintenance, I get an attitude by on of their leasing agents. What do I get "You already called and maintenance knows." and get hung up on! CLASSY and PROFESSIONAL! NOT SO much... Every single month June, July and August, my AC has to be serviced and recharge. Doesn't the set off RED FLAGS?? My unit probably needs to be replaced. And one of the maintenance workers even said it probably needs to be replaced since i shouldn't be calling every month for a recharge. He was going to tell his supervisor, guess what NOTHING!!!!!! Call corporate again to get another run around!!! My husband and I work extremely hard everyday and budget everything! my once $100 electric bill has turned to over $200. I am to the point of heading to the court houses and paying my rent to them, until something can be done. If i have noise complaints I know just call the Police because the office doesn't seem to care. I had residents who were smoking weed right by my living room window. I tell the office, nothing, called the police, by the time they got there, the people had went back inside their apartment. If they actually acted like there was urgency with things, then they would get a better rating. I have never in my time renting have had so many issues. Really the only good quality of this place is the size of their apartments and what the actual apartment offers. Besides that I have been very disappointed with my experience here. I don't want to seem like a pay check to these people. They need to act like they care especially when it comes to the safety of kids!"