Michaels
3612 West Granville Road, Columbus, OH 43235
Hours open
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM
Sunday:
10:00 AM - 7:00 PM
Photos
Location & Phone number
3612 W Granville Rd, Columbus, OH 43235, United States
About the Business
Michaels is a home goods store located at 3612 West Granville Road in Columbus, Ohio. This arts and crafts store is the perfect place to explore your creativity with a wide range of craft supplies including art supplies, fabric, yarn, frames, floral, beads, jewelry kits, and much more. Whether you are celebrating Valentine's Day, Black History Month, Mardi Gras, Women's History Month, Ramadan, or Easter, Michaels has everything you need from party supplies to gifts and decorations. The store also offers a variety of classes, demos, and events for adults and kids of all ages and expertise levels. Visit Michaels for all your crafting needs and stay updated on the latest trends, deals, and exclusive offers.
Reviews
"Best associates I've ever seen in retail working today. Funny, friendly, and extremely knowledgeable. Everybody had great t shirts."
"We signed up for the kid craft online for this location. Upon walking in and asking an employee, she shrugged her shoulders and said “oh yeah we aren’t having that today”, no apology or care on the world. So I said, well we signed up to come online and got a confirmation email, no cancellation email - really just letting her know this so that they can understand this should be changed online - reservation should not be able to be made at this site if they are not hosting. The “manager” walks up, also giving zero care that we arranged our day to attend and that my kids are disappointed. I mention again that we booked online, my point again being that they should correct that. She said, well you can just go to another store that is having it. At this point it’s 2pm and I’d be driving kids another 15 min (after 30 already) to get there. (Not to mention I called the store she mentioned and they also weren’t having) The manager was incapable of recognizing my concern around the customer service and lacking any concern about the customer. Even when I explained this to her, she still was not understanding that good customer service would have said “I’m so sorry you drive here, I’ll try to contact them so no one can sign up when we aren’t hosting”. She was sarcastic in telling my kids and I to have a good day, walked off and slammed the door. Sadly, she never understood the issue at hand. I’ve seen her in there in the past, rude to others as well. Hoping Michaels can teach all managers what good customer service looks like."
"Very spacious layout makes this store very easy to shop. Plenty of parking and many disabled parking spots immediately outside. Great selection of crazy products and seasonal decor"
"Michaels is now one of the best places to go for cake decorating materials. While other stores stock is often not well stocked and limited selection, this is not the case at Michaels. It seems like they are better for some unique items like additives and variety of fondant. They no longer seem to carry any Wilton fondant but the selection of Satin Ice fondant makes up for that."
"This location is nice and they have a lot of great products. There is always a good sale going on and you can find pretty much anything craft related you are looking for."
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