Bon Air Hearth, Porch and Patio

"Very helpful. Even though they were not open they took the time to show us their options, not rushed. We will be going back soon!"

"Really pleased with both the purchase experience in 2017 and coming in today for a service question. They're welcoming, supportive, and the store is fascinating to peruse."

"My wife and I are building a home and were in the need of a fireplace. Macon Richardson and the entire staff were very helpful up front. They really stepped it up when we were going for finals and the plumber messed something up. they came to our house multiple times and were always so polite and responsive. It is really unusual to get this kind of response today. It was a pleasure working with them and my wife and I are huge fans and will recommend Bon Air Hearth, Porch and Patio to everyone we know that is in the market for anything they offer."

"We are really happy with the final product. The installer did a good job and was very informative. On the negative side, the communication could have been better. I often had to send follow up emails or call the store to get information. Dates for install and inspection were not well communicated. For a premium product, I expected better service."

"I HIGHLY recommend Bon Air Hearth. Even though I did research and 'thought' I knew what I wanted, after listening to my actual needs and desires, Bon Air H recommended the perfect fireplace system. They were SPOT ON about how great it is and I feel I get the best of all worlds with this system. And saved me money!!! They showed up on time, professional installation and even gave us before hand 'tips' to make our glass "pop" (not literally) and stand out. We're very happy customers!"