Mattress Firm Chester

"Purchasing a new adjustable bed and mattress was a rewarding experience at the Mattress Firm of Chester. Our salesman was knowledgeable, thoroughly explained the differences between the many models we had to choose from, and was extremely patient. We are very pleased with the purchase that we made. Thank you Gearhart!"

"Outstanding customer service! Gearhart was amazingly helpful! Gearhart was able to locate exactly what I was searching for in short order just before the holiday weekend was approaching. Gearhart went above and beyond by then making sure I could get my order set for delivery exactly when It was needed. I'm so glad I was fortunate enough to get an employee that was so personable and genuinely interested in providing top notch customer service. Thank you Mattress Firm for hiring such a great professional sales associate. I will definitely recommend your location in Chester, VA."

"We were meet with a smile and a very informative sales guy name Dan. He helped us in selecting a mattress in our liking. Just as we had decided on the final two to choose between Dan had customers that were at the store before us ready to purchase so he attended to them. At this point a different sales guy comes over and takes over and everything seemed to be going good until my wife asked about the $200 gift that came with the purchase. We spent just under $3100 and the new sales guy tried to explain how he applied the $200 in different places to get us a deal. Me and my wife really wanted the mattress and we both knew what he was saying didn’t add up but we were in a rush so we decided not to bother in addressing that issue cause it would have ended in a no sale. We won’t be visiting that branch again."

"Our salesman was knowledgeable and guided us through several optional mattress & mattress base frames. Dan listened to our questions & helped narrow the search to a mattress that my husband really liked. He had several discounts that he was able to apply to our bill. We think we made a v nice purchase. A mattress store in the same area had the same product for twice as much even with a 50% discount. Compared, we got a super duper deal! Both Dan & Gearhardt were extremely helpful & very nice gentlemen. I would send friends & family to shop for a bed there."

"We had excellent customer service from Gearhart Hodge. He was very knowledgeable of all mattresses in the store. He spent a considerable amount of time helping us choose the correct mattress to fit our needs. Great attitude also!"