Mini-World Child Care Centers 151 3rd Street, Salem, VA 24153

"The way I hear employees talking about past employees is absolutely disgusting. I don’t need to hear this when I walk into this establishment. Your adults. Sorry but the children there have better class and manners than they do."

"Ms. Vickie and Ms. Megan are absolutely amazing. My 3 year old has went from crying and hanging on my leg when dropping him off to running and laughing when I drop him off. He has had a wonderful experience at “school”!"

"There are not enough words to express or enough space on this page to post all the kind words I could say about the staff! My daughter just started about two months ago and had some trouble adjusting to being away from home but the staff has been AMAZING with helping her feel welcome and comfortable! The staff goes above and beyond and has always been great about communicating with me, etc. The facility is very clean and well kept and inviting, I absolutely love the peaceful feeling I have dropping her off at a clean, safe place with an incredible staff taking care of her! Special shout out to Miss Vicki and Miss Kelce, you guys are superheroes!! Thank you Mini-World Staff for everything!"

"I could write a book about my experiences here, but they all go hand in hand with the others. It's been a while, but Vicki, the director, was awful. I witnessed a couple kids (not mine) being yelled at for giggling by a younger afternoon teacher. I started getting calls all of a sudden a few months in telling me to pick my son up immediately (the calls started right after a particular kid started in his class who I witnessed hitting the teacher). It became a regular thing a couple times a week for about 3 weeks.. my son knew all he had to do was cry for a while and they would call me. I received zero calls for a week and he was apparently doing great in a new class. Then the next week, on his first day there, she calls me less than 2 hours in. My son had cried (was having a fit according to director) and the teacher had no idea I was even contacted and said she was surprised because "it lasted like 2 minutes and was really nothing... i had no idea she called you over that." I had arrived in under 20 min and my son was quietly watching a movie with his class. Vicki let me know that my son wasn't welcome back. They charged me for that week AND the next based on a "2 week notice policy" after THEY kicked him out with no notice. Took me to court for $1000 nearly 2 years later and tacked on interest, fees, etc... for less than 2 hours of care and after jeopardizing my income. Also worth noting the rude responses to negative reviews, especially "random" ones without a story... but the random 5 star reviews are fine lol. Despite the names of some being associated directly with the facility."

"My child was bullied in front of me and was told I was wrong for telling that child that it wasn't nice and that we would talk to her mom if she kept on whoch she did but finally "the teacher stepped in and she left my child alone. Also my child got bit and the "teacher" didnt even know until my child came up to me crying and told me someone bit her. "The teacher" did No incident report or even made anyone aware it happened because the "teacher" didnt even know it happened until I told her. Next day I showed up to the day care just for them to tell me my child was kicked out because they heard me say a curse word after i found out my child was bit and the "teacher" didnt even pay attention to what happened or was even aware of what happened.I was not able to drop her off. I said," I didnt have an alternative person to watch her," and was told by the director " well thats not my problem, the day care is and I'm taking care of the day care ." so I left and found a better day care that takes of the kids and actually watches them and doesn't have kids with no kids watching her. Also it would have helped to not have 10 toddlers in the same room watched by a teenager/ person in their 20s."