Kroger
5007 Victory Boulevard, Yorktown, VA 23693
Hours open
Monday:
6:00 AM - 11:00 PM
Tuesday:
6:00 AM - 11:00 PM
Wednesday:
6:00 AM - 11:00 PM
Thursday:
6:00 AM - 11:00 PM
Friday:
6:00 AM - 11:00 PM
Saturday:
6:00 AM - 11:00 PM
Sunday:
6:00 AM - 11:00 PM
Photos
Location & Phone number
5007 Victory Blvd, Yorktown, VA 23693, United States
About the Business
Kroger is a one-stop shop for all your grocery and household needs. Located at 5007 Victory Boulevard in Yorktown, Virginia, this institution offers a wide range of products and services including bakery items, fresh flowers from the florist, health and wellness products, a selection of liquor at the liquor store, and a variety of food options. With a reputation for quality and convenience, Kroger is a trusted supermarket that caters to the needs of its customers in the local community.
Reviews
"I have been shopping at this store for years, and each visit it goes downhill. The staff is constantly rude and ignores you, you are always waiting in the lines forever and it’s a hassle to shop while there are carts everywhere and boxes all over from stocking. But today we as the last straw. Today I witnessed a lady shopping and get hit by one of the personal shopping employee and her large cart. This employee wasn’t paying even an ounce of attention to where she was going. Sad thing, the employee didn’t even care. To the lady’s child that was with her, I’m so sorry you had to witness that and hope you are both ok. And props to the mom who didn’t go off on the employee, I would have. When the employee pasted me, I asked her if the lady was ok, she shrugged and rolled her eyes. I felt like I was looking for a reason to shop elsewhere, and I found it. Kroger do better! Barbara, do better!"
"whats the point of self checkout if you dont have all the lanes open? tired of waiting 5 deep just to have the pleasure of scanning my own stuff. Also standing at the deli at 0858 just to have a staff member stop what they are doing and tell me they open @0900 then go back to what they are doing i mean really?"
"Love the great variety of products! Absolutely hate the attitude of front end staff, the staff were extremely rude. This grocery store actively mislabels the cost of products for what it is if you have the app so anybody who doesn't shop here often wouldn't know until they grabbed a flier or went to check out. Have never had a worse experience than this in my life at a store. Staff was unwilling to correct the issue and continued telling me to download the app and tried to convince me to stay, download the app and still get the items they had labeled as 3.99 on the aisle but we're actually 8.99 at checkout. If you're thinking about coming here I don't recommend it. Everything is asininely expensive and staff can't be arsed to be pleasant."
"I worked in a grocery store and know the ins and outs of the grocery business…. this store is FAILING. there are constantly workers stocking during the busiest hours of business (most of this work should be completed BEFORE the store opens or AFTER the store close, so you are prepared for business), this makes shopping this store not enjoyable and stressful. there are always missing products on the shelf (too many to excuse). produce quality is also subpar compared to their competitors, probably because stockers do not want to the losses tagged on their department and just put out everything. they almost always only have 1-2 cashiers during the busiest times with the LONGEST lines, when EVERY check stand should be open to get customers out the door. and do not get me started on pickup orders…… i got a phone call today that my 6pm order wouldn’t be ready until 12pm tomorrow. mind you, the voicemail i was left was brief and not friendly. just disconnect the pickup service if/when you are short staffed or can’t meet customer needs, rather than inconveniencing your customers. sales and customer retention should be #1 on the priority list in the grocery business and i do not feel that is the case with this location."
"I attempted to contact the manager about someone placing derogatory words on the cups in the miscellaneous aisle but was ignored. Kroger staff please know what’s going on in your store. Now I have to explain to my grandchildren what they saw."
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