Jiffy Lube Multicare

"I went in for an oil change and a battery check. My battery was four years old, so unsurprisingly, it needed to be changed. During the change-out, however, a connection was damaged resulting in a more significant fix being required. Jiffy Lube made the necessary fix and did not charge me for more than the battery change. They also made sure the fix was done the same day, even though it meant that the mechanic needed to stay past the time the shop closed. The mechanic also wanted to make sure all was well and asked me to come back the next day to double-check the work (again no charge). I did, he checked the work immediately, and all was well. I was very satisfied with the work and customer care I received at this Jiffy Lube!"

"Here is my situation--I will be looking forward to any response from a Jiffy Lube employee to rectify this situation: Took my car in this morning to Jiffy Lube for an oil change, brake pads and an air filter today. We're on vacation and the oil light came on, it also has been needing brake pads Gentleman at the front asks what I want and I stated the oil, brake pads and air filter. He responded that due to 'the warranty,' he couldn't just change brake pads, that it could ONLY be the rotors plus pads. I turned down the brake service and got an oil change and filters Guy was also weird about my keys--never was a problem before. He wanted me to leave my keys together and I always just take off the car key. I kept my house keys but that was odd Guy tells me 10-15 mins over the shoulder as he walks away. I got there at 950am left at 1100 am..not even my point, but when I got home it was almost afternoon and I blasted the heat and got the 16 second video I posted--sounded like racecar in my AC.. I go back and they take it in and "fix" it and I've got the 12 second video I posted, slightly quieter, but still there. Was not ever there before This took up a whole vacation day and now my front AC sounds like hushed drag racing. The guy said leaves got down in the intake somehow, but this problem has never happened before when changing a cabin filter. I am going to take this elsewhere to have it fixed. I will be expecting Jiffy Lube to cover the bill. If that can't happen, I will forced to file a Better Business Bureau complaint and take Jiffy Lube to small claims court. Save yourself the trouble, people. Seems like one of those places where you come with one problem and leave with two! Sketchy!"

"They replaced my oil, changed my drain plug on my Audi because it was “broken”. Never had any issues or leaks before this place. They put an aftermarket drain plug and it started leaking. Took it back, was not reimbursed and had to pay an extra $150 to have Audi fix it. Trash service, nobody in there knows anything about cars. Be careful."

"After staying away from this particular jiffy lube for 2plus years due to a previous lousy service experience I decided to try it again. I believe the oil change itself is good but when the service technician walked me out to my car I questioned him as to whether or not they still vacuum and wash windows because neither had been done to my car. He assured me that is still included in the service and he then took my car back into the bay and vacuumed the front and washed the outside of two of the windows."

"The absolute WORST place to take your car ever!!! Before I took my car there it was running great! No issues or anything!! As soon as they pull my car around front it starts over heating!! Then the battery is having issues when I just brought that battery 2 days prior and drove the car over 150 miles with no issues. I looked over everything before I even took it there just in case anything fishy was to be done! I asked the manager if they had cameras and he said no. I walk into the service area and saw 2 cameras and one was pointing directly at the spot where they serviced my car. When I asked him about the cameras again he says “oh well they don’t work at all”. I had to get my car towed home!! And again my car ran flawlessly before I took it there. Literally as soon as I got my car back all the issues were there!! They claim they don’t know what happened and that they didn’t do anything wrong but we all know how that goes! I’ll definitely be contacting the corporate office tomorrow!!!!"