AutoZone Auto Parts

"Eric from AutoZone was the rudest when my fiancé and I came in to get our battery replaced. It wasn’t even that late (only 5pm when they closed at 9pm), but he acted like we were there right at closing time. He kept sighing and mumbling things under his breath the whole time he was helping us. Then, when changing my battery, he kept slamming his tools AGAINST my car and wouldn’t stop grumbling. VERY unprofessional. Everyone else was super nice and very helpful. I do not recommend having Eric help you."

"Don’t EVER let Stephen change any lights or even touch your car!! He offered to change my brake light. He proceeded to change my tail light instead of the brake light. In the process of changing the wrong light, he broke the bulb and got glass everywhere in my trunk. I waited almost an hour for him to get the remaining pieces of glass from the bulb before a manager finally came out. Finally after about an hour and ten minutes, the manager then tells me that they are unable to change the light and I need to take it to the dealership. Over an hour of my time wasted and very terrible customer service. Stephen needs to be fired!!!"

"Stopped into this AutoZone at 8:05 pm needing a new battery. The staff person, Randy H, was very helpful and was able to install my new battery in my car in under 15 minutes. He was extremely helpful and professional. This was a huge help to me as I am moving out of town in the morning and did not want the trouble of my car not starting. Thanks really go out to AutoZone and particularly Randy for his great help. I highly recommend this AutoZone."

"If you're the store owner and you're reading this, I'd like to give a big shout out and thank you to the employee that helped me confirm the battery I needed to install on my 2019 Honda Fit. Register 3, store transaction #466147 at 5:18 PM. I'm not normally in that area, and it's the first time I visited this location. My wife works nearby and her car battery died, so I had to drive on over and get a new one to install. I was exhausted, hungry, and really out of it so I forgot to get the gentleman's name that helped me. He even picked out a newer model of the same type of battery I originally got off of the shelf. I also misunderstood that I was being given an extra 10% courtesy discount, which I thought was just part of the core battery trade in discount. I did not realize that until after I got home and went to file my receipt away for record keeping. So that REALLY helped us out in saving on an unexpected replacement purchase. So sir, thank you so much for that your great customer service! Again, Register 3, store transaction #466147 at 5:18 PM. Please give this employee props and tell him to keep up the great work!"

"The folks at AutoZone were great. They were all friendly and glad to help. I had a battery issue that they helped me confirm quickly. They had the exact model of battery that I needed, which Darren exchanged and installed effortlessly. He did suggest one tiny addition designed to protect the terminals. It was an upcharge of less than five bucks, so I went along with it. When we popped open the battery cover, my old battery had the similar piece in place. And those old terminals looked great. Thanks for the recommendation!"