Allergy Buyers Club

"The worse shop in the world. They shipped me damaged item and didn’t want to return it."

"So I bought a dehumidifier from them and it started to develop problems with the switch that supposed to shut off the machine when full. It stopped working and overflowed onto the carpet. I looked through all of the paperwork, the manual and all the receipts that came with the unit, the warranty isn't posted anywhere in their literature , so be very careful about any purchased made through this company. It's only it's only a year and 4 months and they say it's out of warranty when I had purchased the machine it said it came with a 2 year warranty on the purchase page on the computer. They aren't honoring the warranty. The manual doesn't state it anywhere either."

"I bought a very expensive (~$500) HEPA filter dehumidifier for my basement. Less than 2 years later (but after the 1 year warranty) the unit has cracked. I have tried contacting customer service but have not heard anything back. I am disappointed, because the dehumidifier worked great before it cracked... Please help! EDIT: just a note about the reply from owner. They did get back to me on that occasion, but that was the third time I tried to contact them before I ever heard anything back. They were not able to do anything about the failing dehumidifier since it was just out of warranty. Overall, I am disappointed with the product and the support."

"HORRIBLE!! We received our $800 air purifier damaged via transportation. We immediately called and sent pictures. We were assured that this would be handled quickly... that someone would reach out to us about how to exchange this unit for a new one. When you spend that much money, you expect a product that isn’t damaged. Still haven’t heard back from this company. Even reached out to the sales person we spoke with and he said he would push it up the chain again. Nothing. We then emailed them. Nothing. They have good products for sale but too much hassle if something goes wrong. Which is unfortunate. Take your time and money elsewhere!"

"This is a business that gives very poor information about humidifiers. I purchased one , which they assured me would not require distilled water. When used the machine put out white dust on everything in the room. I questioned them and they recommended a filter which I purchased. This did not help and they told me to contact the manufacturer Guardian Pure. I did and they said the information given me by Allergy was incorrect and I should not have been told to buy it. This process took more than their 30 day guarantee and therefore they would not take it back or exchange it. Terrible customer service. I should have bought it from a Best Buy who stand behind their items. I would not buy from Allergy Buyers club and cannot recommend them!"