Forest Brook Automotive

"Great shop! Great work at great prices. I know they will take care of me."

"They are the most personable, kind, competent people I’ve met. They figured really went above and beyond to get my car to have a.c again. I was looking at a couple grand to fix it but they really went out of their way to help me to prevent that high cost. The front desk woman explained everything to me, she even showed me the old part and what actually happened. My experience was just phenomenal and I have my a.c back !!!! Thank you guys!"

"A shop not afraid of work that doesn't start with a computer telling them what to replace. Willing to do work on older vehicles when other shops refused because it was "too hard". Great work and super fast."

"The woman at the front desk was kind and helpful however you can not trust their mechanics. The mechanic who worked on my vehicle told me himself he did not take the time to diagnose the issue with my van. He instead had me spend 700$ and wait two weeks to replace a part that wasn’t even the issue. I was able to later diagnose the issue myself and fix it for 30$. I would not recommend taking your vehicle here unless you know what you want to fix specifically."

"I was recommended by a friend this shop and wanted to support a local business. My engine light came on they got me in right away to get a diagnosis, drove my jeep to the shop no problems. They run a normal diagnostic test that day then told me the test came back inconclusive so it would cost around $300 for them to dig deeper. The next day they called and said camshaft lobe wrecked my engine and I’ll need a new engine, quoted for 8k and they can order the parts and it would be here in 3-4 days. Completely shocked because my jeep is under 100k and it drove to shop fine, not indicating that I needed a new engine. I told the lady I need to think about it and the secretary said “yeah call your parents”, I then said “unfortunately that’s not an option” and she said “well you sound young”. (With a deceased father and single parent mother that was a very inappropriate thing for her to say). I made an appointment at the jeep dealership for a second opinion and went back to pay them and get my jeep back and the lady told me to sell my jeep and cut my loses and once again I told her that’s not an option. Long story short jeep dealership fixed the camshaft and rockers for $1700 and it was minimally worn part and it was fixed the next day. I’ve driven it for 3 weeks and even went 4 hours away making sure that everything was okay which it is running great. Very disappointed in their professionalism and overall decision. Hopefully this was a fluke but I wont be returning."