Tropical Smoothie Cafe

"Cranberry Truffle smoothie was so good. Their new chicken chorizo ‘dilla is my new favorite, but all the food is amazing. Everything is made fresh to order. Staff is helpful and full of sunshine each visit."

"Sat in the drive thru for about 30-35 minutes. I understand staff, and getting what you pay for, but we get to the window and food is wrong. Completely wrong. We correct it at the window and received the food after 10 more minutes of waiting, and the food was again, wrong."

"I ordered a smoothie along with a chicken flatbread, a bag of chips, and a kale salad. People in the cafe had visibly been waiting a long time to get their orders. I saw one customer had ordered food and a smoothie like me, and they brought out his smoothie first then brought out his food after once it was finally prepared. I assumed the same would be the case for me, as they brought my smoothie after a 15 minute wait and I didn't mind waiting a few extra minutes for my food. Well, I never got my food! By the time I had been in there an hour, I went up to the desk to check on the rest of my food and none of the employees bothered to come up to ask what I need despite me clearly standing there. They were purposely not even looking out where I and other customers were standing. I ran out of time and just walked out. I would've thought the food would be easier than the smoothies to get out quickly but I guess not. Nothing was streamlined about how things were running at all."

"The food and smoothies were amazing! I’m so glad that tropical smoothie is finally in Salem. I was watching as two women were running around guiding each of the younger workers on what to do spreading encouragement and reassuring them that they were doing great. It’s a shame you can’t please everyone and no one understands there are brand new employees trying to learn. You guys are doing amazing and we appreciate all of the patience the couple of same faces have with all of the newer employees.The service will be impeccable in no time. Keep up the excellent work!"

"5 STARS to the ladies and gentlemen working the front! 3 STARS to the MANAGEMENT! The smoothies and food are delicious and there is something for everyone! The guys and girls out front are doing great considering the lack of staffing, especially during the morning and afternoons. I applaud you for showing up, and working even when the drive through line is long and there are multiple customers inside. Several times I have gone in and I have seen your frustration, hang in there you're doing an amazing job!"