Panera Bread

"The spoon they gave me was sharp and cut my mouth. There’s now two cuts on my top lip and one on my bottom lips, it stings."

"It's Panera but run by underpaid and overworked college students, you know what you're in for. Most of the baked goods are dry or flavorless."

"I bought a soup with bread and I got a screw and I went to complain to them and the only thing they told me is "I'm sorry, do you want another one"?"

"This Panera Bread never follows instructions on customizations through Starship App. This is literally the 5th time that they either don't follow the customization request (make it regularly) or get it completely wrong as if they don't know the ingredients in their own sandwiches. I'm literally asking for two things to be removed, but they either make it normally or remove everything other than the bread and protein."

"I placed an order but my name never showed up on the screen, so I went and asked what was going on and if they can see my name and my order on the system. This has never happened before. So, I asked an employee and she couldn't see my name and called the manager (bald guy). I explained to the guy what happened and he said that he can't see my name in the system therefore they can't make my order. Now, I understand that but I showed him the transaction and he asked for confirmation email, I told him that I didn't get one because I am not a member. He then proceeded saying that he will make my order because I am wasting his time? Really? What about my time? (Finals day) Is it my fault that their system doesn't work properly? Anyways, I left afterwards and disputed the transaction. I also asked other students and said that this has happened to them as well. So they should either fix their system or fix their attitude."