NTB-National Tire & Battery

"I had my suv washed today and they found a nail in my rear tire. I called NTB and went there, glad they are open on Sundays Jason looked at tire and had tech come out and look. It could be patched. Fortunately, after testing the tire, it didn’t have to be repaired. They were quick, professional and honest. Brought tires from them with my other vehicle. Definitely, go here, they are the Best!!!!!!"

"Had a nail in my tire and these guys were absolutely amazing. So timely and they kept me posted throughout the process. Everyone I talked to was super helpful and nice. I would highly Recommend this spot for anything related to your tires. Very helpful and affordable as well. Highly recommend!"

"Great experience. Joseph, Zach and Dan were incredibly helpful in diagnosing my sister’s battery issue and they even installed it for her right on the spot. Great group of guys. Very helpful and professional."

"If I could give this location more than 5 stars, I absolutely would. My car broke down halfway through a road trip and I was able to make it to this NTB location. When I arrived, James was beyond EXCEPTIONALLY helpful. Despite them being very busy, they quickly diagnosed the problem (turns out my alternator bit the dust). He assured me that they would be able to fix it that day and that I wouldn’t be stranded. James, Zach and his team came through, repaired my car and I was able to safely make it to my destination that night. A HUGE thank you to this crew for their hard work and commitment to excellent customer service. 10 stars out of 5!!!"

"I recommended this place to a friend the other day, and realized I forgot to write about my experience from back in March 2023. I was having a terrible time as it often is when you blow out your tire. Everything from my insurance to the tow truck was incredibly stressful. However, I still remember Zack, and as a woman in an incredibly vulnerable position and who knows very little about vehicles had an absolutely seamless experience. The location is very convenient and they were able to squeeze me in last minute on a Sunday after I had called 10+ locations in Harford County. However, I work awkward hours, so I was never available during the store hours and I didn’t know what to do. Zack.. although he was new… offered several suggestions and was able to form a plan to retrieve my car. I also felt the prices were fair, he didn’t try to convince me that I needed more work than I needed, he explained things very well, and I was able to pay for everything over the phone. I never was able to show my appreciation in person, but I truly felt cared for and I’ve been suggesting this place purely because of Zack’s exceptional customer service. Thank you again!"