NTB-National Tire & Battery

"I went there last week, and DaTonice at the front desk was super helpful the whole time. Walked in, she asked what I was looking for, and she helped me go through all the options, payment plans, price points, and recommendations for MD winter. I desperately needed that as I just moved up from Florida with the Air Force, so I'm not used to the snow and ice. Good prices on everything, great selection, if they don't have it in store they have super fast shipping, very knowledgeable staff, and quality service. Will definitely be coming back with the truck when it gets here. Thank you DaTonice!!!!"

"Have to take back my 5 star review. The first time I came here I had such a great experience. Walked up without an appointment. Derick was super quick and efficient and got the job done. My second visit I arrived at 8am for my tire to be checked as it was leaking air. I explained that I would swap out the tire whilst they order in a new one. This is exactly what I did less than two months before. The staff had 0 urgency, they spent an hour cleaning their workspace and another 30 minutes just laughing and joking with each other. All whilst I and others were waiting. I asked them how long it would take, which prompted them to get up. It got to 2.5 hours later when I asked if they knew what was wrong with my tire, for me to realise they have not even taken the tire of the wheel in all this time. Then they refused replace the flat tyre with my barely used spare tire until they order in a new tire, and would rather have me drive with a flat tire. I left at 11, 3 hours later with nothing accomplished. Absolutely unacceptable. I will not be using this place again."

"Took my car in for a tire replacement and wheel alignment following a minor fender bender from the weekend and was met with excellent customer service. Despite spending way more than I had expected to spend, both Datonice and the rest of the staff were so friendly and informative along the way."

"They have great customer service by a great staff. I received great service, at a good price. I will be going back again! The management by Dontonice is incredible! She made sure to update me about my car while I was in the shop, and have it worked on as soon as possible as a walk in."

"This is slowly becoming my go to shop. Ive stopped by twice in the last 6 months and both times have been a fantastic experience. One instance, they informed my I did not need work done when another shop had lied to me about needing a new part. They could have also been dishonest but chose to be straight with me and saved me a bunch of money. Really appreciate the team here!"