RUXTON CAR CARE

"Upfront, honest, & quality work. Since my regular mechanic retired, I was hoping to find someplace closer to home. I did. So far RCC has not let me down."

"Buyer beware. Very disappointing experience. They provided estimate >$1,500 after paying $129 diagnostic “fee”. $450 replace entire headlight assembly. $1,100 A/C condenser. They claimed they couldn't get spring to hold headlight bulb so I needed entire assembly. Took my truck & left. I bought pack of 8 headlight springs online for $8 & a bulb @ AutoZone for $32. DYI fix in "

"Ruxton overcharges and delivers bad repairs. I brought my Volvo wagon here to get the heater core replaced. The job was expensive and takes quite awhile since you need to take out the dashboard out. When I got my Volvo back my instrument cluster stopped working. When I took it back I was told it would be another $600 to get it repaired. Hey, what? I had just spent over $1200+ for the heater core job a week before and they wanted to charge me additional money for something they broke. Since they don't want to own up to the botched repairs I would AVOID these guys."

"My 2009 Toyota Prius was stuck in neutral and they diagnosed and repaired the wiring well within 24 hours after AAA towed my car to their locatIon. Along with that service, they added an oil change, oil and air filter, repaired a tire leak, replaced a belt, and replaced the wiper blades. I appreciated a noontime notification call, but couldn’t take it at the time. I made several followup calls about my car’s problem and status and heard from them a couple hours later. Did not receive a call when the car was ready for pickup, so I walked to the site around 7pm. Paid my bill. Three percent service charge for paying with credit; if I hadn’t been in a time crunch, I would have dashed to the bank to pay cash. Next time I will be clearer about my communication needs. Happy with the work."

"These guys overcharge and deliver bad repairs. I brought my Volvo station wagon here and had the heater core replaced. The job was expensive and took quite awhile. Much longer than I originally expected. Didn't really get an explanation about it too. When I got my Volvo back my instrument cluster stopped working. When I took it back they said it would be another $600 to get it repaired. Seriously? I had just spend over $1000 for the heater core job a week before and they removed the dashboard but they obviously don't want to even own up the fact they broke it. Terrible Mechanics AVOID."