CVS

"This week I attempted to go to the drive through and it was out of order. Today I've been trying to reach the pharmacist with their torturous automated phone service that when you request to speak to a pharmacist it prompts you to download their app which of course is not going to assist me with needing to speak directly to the pharmacist. 2 hours still haven't gotten through."

"I’ve just finished talking with Alissa on this Sunday morning, Jan 7, and she did an outstanding job helping me transfer an antibiotic prescription from the CVS located at the Target in South Hills Village to this location because the CVS South Hills Village location is closed all day on Sunday. My dentist sent the prescription to the CVS South Hills Village location this morning and I would have had to wait until tomorrow to start taking the antibiotics if it was not for Alissa’s help. I have an extraction scheduled for later this week so starting the antibiotics today was key. My family have been CVS customers for many years and we will stay with CVS for many years more. Thank you Alissa for picking up the phone so quickly and then problem solving on a Sunday morning! It was truly outstanding customer service!"

"I LOVE CVS. It is a great store. I can a lot of stuff, and they are open all the time, so I can always stop by when places like Target have closed, and get a simple item. Such a great convenience store, I love it so much."

"Going here is literally the most stressful experience. Staff are mega burnt out and it shows through customer interactions. I only come here because my insurance fills through CVS and it’s close, but I’d rather drive to west mifflin because they’re much nicer."

"Dropped off 4 prescriptions on a Thursday. Pharmacy was short staffed, which I understand. However when I went to pick up script almost a week later, they said is was not ready. Then when I went next day, noticed when I got home. That they did not have a refill for my meds, which was specifically on the the prescription from my Dr. Now get to go back and fight it. What a joke"