Andover Eye Care 11 Lawrence Road, Newton, NJ 07860

"My family and I have been going to Dr. Covucci for more years than I can remember. Caring service has always been the highest priority for both Dr. Covucci and her staff. The office is always friendly and willing to go the extra mile when needed, not that they have to but because they want to. Patients are treated with compassion as if they are family; a point I can’t emphasize enough. Sure it can be difficult at times to schedule an appointment if you’re trying to make it for the next day or week, but what doctor’s office can you if they are that popular with the patients. If it’s an emergency the staff have always managed to fit us in QUICKLY. If it’s a routine visit just be flexible and Plan Ahead. Yes, this office is busy because the patients know they are being well cared for both by the doctor and her exceptional staff. Thank you Dr. Covucci and staff for the years of excellent service to present and in the coming years."

"I never do reviews, but feel compelled to do so after reading McCarthys review as it is the complete opposite of mine and my family’s experience. I agree that Doctor Covucci is the absolute best and caring doctor. Where I strongly disagreed is the staff they are the most pleasant courteous girls you will ever find at any doctors office. They away greet you with a smile and a happy attitude. Recently I have some eye issues and the girls always find a way to accommodate me. I have 6 family members that have been going to Dr Covucci for years and they all say the same thing 5 stars!.."

"Excellent service and the staff is top notch!! They went above and beyond to make sure my contacts were in on time for my vacation. They’re simply the BEST!!"

"It’s such a shame that the staff and customer service is awful because Dr. Covucci is great! I have been a patient here for years but through the years the staff has gotten worse. Most recently, I was trying to make an appointment and I was told they would call me back and they never returned my call. I waited 2 weeks and I called back again and again no call back. The staff member was extremely rude, degrading, impatient and condescending. She has no idea what people may be struggling with in life. Kindness, understanding and patience should be a part of customer service, especially with someone who has been going to this doctor for years. It really is a disappointment and makes me sad to change doctors."