Total Wine & More

"Excellent staff Colleen in particular. Very good beer selection."

"Went on Friday evening after thanksgiving day to purchase wine.. I went with my daughter & my cousin who both live with me. The cashier before even asking for my ID put the bottles aside & told me I wouldn't be able to purchase. I told her I'm 24 & showed her my ID.. she then tells me she needs to see my cousins ID, I tell her that she's 20 & I'm the one purchasing. She then tells me she can't sell to me because I have minors with me. I told my cousin to just go to the car with my daughter. The cashier told me she still can't sell me the wine.. I asked so if I go drop them off home would you then sell them? She said No I'm still not selling anything to you. I told her what difference does it make if they live with me.. so then I would back the day after to purchase them.. she then told me that she would remember me & not sell me the wine. Mind you.. this is after doing some wine tasting, looking around the store for a good 20mins. They saw me tasting the wine... shopping around.. yet you wait till I'm about to purchase to tell me I can't? The cashier wasn't even polite, she had a face worse than a 13 year old when you tell them no. We left with no wine.. came back with my husband while we were all waiting in the car & he bought some. I've been to this location several times as I'm only 5mins away, have came in with my 16year old brother so he can help me pick things up & never once have I been told anything or to show his ID. This cashier was just rude & not having a good day I'm guessing. I'm giving it 2 stars because their prices are honestly the best & they always have what I'm looking for in stock. However, the staff need to be friendlier, helpful, and be more aware of the store."

"Nice selection of wine and beer however, the website inventory doesn't reflect the actual inventory of wine vintages on hand. What the website said they had didn't match the actual inventory when I visited. Wasted trip."

"I have only rated this at two because it didn’t have any spirits, but only wine and beer. I was looking for a bourbon product that I could give as a birthday present. I was passing through town for the weekend, and this was close to my hotel. I’ve been to other total wine stores and they have spirits and so I thought this one would as well… But it didn’t. Sadly disappointed."

"I have been to this location twice now and on both occasions, the staff was really friendly and helpful. Gotta love when you walk into a store and you're greeted then after a couple of minutes, they ask if you are finding everything okay. It's the attention to customers for me!"