Fenton Silver Spring Apartments

"Actually, we look 2 bed & 2 bath Apartment with Wash & Dryer in unit for my this weekend. After I entered your lobby are, there was no one in the frontdesk, I saw only 1 woman in the leasing office who also saw me. After I stood for 2-3 minutes, she did not appear to move to greet the guests present, so I had to go into her office. She answered my questions while busy with her cellphone, without the friendly greeting and smile before. Because I have worked in hotels for many years, of course, with the style and behavior of the staff in the front office acting like that, guests will feel tired and deterred to come back to your place. We recommend that property owners and management need to know about things like this."

"I called and tried to inquire about a two bedroom. First of all I went down in person and asked the end of August and was told to call back mid September. I called back mid September and no one answered the phone. I called back the beginning of October and the lady that answered the phone Sue was very rude. I will be going to corporate about how rude she was to me over the phone"

"Fenton apartment staff is beyond rude they will disrespect you for asking them to do they job I mean don’t ever get locked out your home after hours maintenance will disrespect you and have an attitude. Like it’s after hrs but it’s still your job this is still a business people here pay to live here and yet have to be disrespected by staff it’s crazy whoever is his boss really need to make sure they hire ppl who can at least respect the residents who pay to live here he mad for doin his job I don’t get it it’s life things happen people get locked out he told well I’m playing games it’s my fault I have to wait till the football game go off he said 2hrs before he can let me and my children in our home"

"They have the worst concierge staff. During business hours their concierge staff is suitable, but duringnights and weekends, every man for himself. They're rude, constantly out of their seats, and uncaring about the residents. They only show respect to the residents they know will put up positive ratings on their website. So, it's clear good help is hard to find, or they aren't paying their staff enough. Because currently the quality of their staff is awful!! They're constantly out of their seats, they're unkind, and uncaring. If you want safety, this is not the place to live!!"

"I am a new resident, and I am so grateful to be a part of this community! The Fenton Apartment staff are incredible, namely Kendall and Tisa!! The work they do for the community is admirable! I appreciate their communication, warmth, and openness, which has made my living experience so far pleasing! When I have questions or concerns, they can address those concerns and support me. In addition, the apartment building is modern and spotless! The living spaces are beautiful and look true to the pictures on the website. In terms of maintenance issues, Victor, a part of the maintenance crew, is also easily accessible and quick to respond when needing help with any problems or assistance. I must say I was looking at other apartments in this area, but so happy with my decision! Being a part of this community is one of the many highlights I enjoy in the Silver Spring area!"