Steeplechase Apartments

"Unfortunately, my experience at Steeplechase apartment was disappointing. The management's lack of responsibility was evident when we encountered a mice infestation in our kitchen sink that lasted for three days. This not only posed a health hazard but also showed a disregard for tenant well-being. I would strongly caution anyone considering this apartment complex!!!!"

"I need to let everyone know about the problems we've been facing at Steeplechase Apartments. We had a mouse in our sink, and it took them four days to do something about it. Even then, they didn't fix the holes the mice came through. This isn't the first time we've had issues with management. When we moved in, the AC and dryer weren't working, and it took them a whole month to sort it out, even though it was a simple fix. My husband left a bad review, but they deleted it. I can't stay quiet about this anymore. The management here is really, really bad, and everyone should know about it."

"This is the second night I have stay awake and clean up a flood in my apartment. On December 17, 2023 I reported the issue several times and through different bridges of communication. Nobody came until next day and he just looked and said they will send a contractor. Today, January 9, 2024, my apartment is flooded again. In three weeks, contractor never came, office does not give updates (and good luck to get in touch with them) and I had to leave my job and I stopped by at Steeplechase Office and miraculously the leasing agent was on the phone but he was hanging up and I started to explain him what happened. He said that was the apartment it was being reported. (Guest what, he advised my wife to call maintenance emergency line, if you’re talking to the resident and hearing an emergency ticket, WHY THE HELL THE RESIDENT HAS TO HANG UP AND CALL AGAIN TO REPORT THE ISSUE? Beyond incompetence! My wife called emergency line which has a voicemail full) Property Manager came out and said they will address ASAP, they came and left a wet/dry vacuum (which I’ve been using for the last three hours to avoid my apartment to be flooded entirely) at least did that for me. But, the negligence and inoperability from office and maintenance is beyond imagination, this issue must not be happening again if somebody will do a call get in touch with a contractor. The other pictures I am attaching were from issues on the windows frame which they took months to address… By the way, the ticket for the floor lifting up on the living room and dining room has been there hanging since October and accordingly to them, they were mean to send a contractor, the last picture shows how the floor cracks are filtering water with mud… Still waiting for that floor contractor also…"

"This community is situated in a safe and quiet area. The location is very convenient with many grocery stores nearby, a light rail to Baltimore just a few minutes away, and hiking trails. The scenery here is quite beautiful in the fall. Also, I found the leasing office staff, who got my lease signed within a couple of days, and the maintenance staff to be very friendly and respectful."

"I have only been living here for a few months and I love it here. I am 3 mins away from my job, there are places to eat not that far, and the grocery store right up the street. The process of me moving here at first was a little rocky however once we got everything squared away it has been nothing but a breeze. Maintenance are pretty nice and speedy. Overall I love living here."