Berlin Lumber
2988 Berlin Plank Road, Berlin, PA 15530
Location & Phone number
2988 Berlin Plank Rd, Berlin, PA 15530, United States
About the Business
Berlin Lumber is a trusted and reliable lumber store located at 2988 Berlin Plank Road in Berlin, Pennsylvania. We offer a wide variety of high-quality lumber products for all your construction and home improvement needs. Our knowledgeable staff is committed to providing excellent customer service and expert advice to help you with your projects. Whether you are a professional contractor or a do-it-yourself enthusiast, Berlin Lumber is your one-stop shop for all your lumber needs. Visit us today and experience the difference quality and service can make!
Photos
Hours open
Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 PM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM
Saturday:
7:30 AM - 12:00 PM
Sunday:
Closed
Reviews
"This place is horrible. Ordered an expensive as hell commercial door for a major factory in Berlin. Main entrance for shipping and receiving, so just a wee bit important. Door came without the hardware to latch it, and the hydraulic closer. And the KEY to lock/unlock it. Shouldn’t have been too big of deal, as the manufacturer was supposedly in Westmoreland County. Also, the sales rep I worked with, Christopher Swartz, would NEVER return my calls. He was supposed to be going to the manufacturer to pick up the parts the next day, then he would call me….when I finally called HIM at about 3:00 on a Friday (factory closes on weekends…kinda likes to lock their doors)…the response I got was “they don’t know what parts I need”. I never once yelled, screamed, or acted like a Karen with Chris. Multiple phone calls, almost ALWAYS initiated by me or the customer, finally got the problem resolved about 2 MONTHS later. The worst part, I believe, was the fact that we could rarely get a call back from Chris, Berlin Lumber, or anyone for that matter. The missing parts could have been the mistake of the customer, and they were willing to PAY FOR the missing parts as well. Horrible customer service! I asked why the company I was working for didn’t buy from a local company, and they said it was because of problems such as this. I tried to do the right thing, and buy local from a smaller business…and now I see why they stopped. Truly frustrating. Door cost $2396.17. NOT a cheap door! Not to mention, as the contractor, I had to wait an additional 2-3 months for payment until door was completed."
"The location is close to my house and the employees are friendly and helpful."
"Takes me an hour to get there but it’s worth the trip just to get the right products at a good price."
"Ordered a garage door they told me it will be 2 weeks to get it after 3 weeks I called them they said something got messed up they forgot to send the track so finally after a month it finally came in should have got it discounted but nope had to pay full price probably will not deal with them ever again"
"I'm a homeowner building my own house and I've bought quite a bit of stuff from Berlin Lumber. They've always been extremely helpful and great to work with. They one small issue I had (delivery missed) they completely made up for. Great people to work with and they answered all my dumb questions. Highly recommend."
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