Pet Supplies Plus Steubenville

"I went today to get my six month old Goldendoodle's nails trimmed and filed after making an appointment yesterday. The man working was very kind, handled her well, and seemed to care about what he was doing. I didn't get his name but he had long hair and glasses. He said her nails weren't bad, but they feel a hundred times better now. I would recommend."

"I use their "bath your own pet" about once a month. Could be a little cleaner. Still...it's convenient, much easier than bending over a home bathtub. And because my dog is more "contained" (smaller area) he doesn't seem as nervous. They have puppy shampoo, hypoallergenic shampoo, sensitive shampoo, and conditioner. The force of the sprayer is good, too."

"Walked in the door after reading the signs out front and saw they had free delivery one hour curbside pick up. When I got inside, the cashier waved and said hello and look back down at her phone. I asked her where the free delivery area was. She said she’s not quite sure. Then she looked back down at her phone and my parting words where I hope you enjoy your phone. She couldn’t even take time to try and find out when she’s the first employee you see going in the store and she didn’t even bother we left."

"I'm not sure what was going on my last visit to this Pet Supplies Plus. There was 7-8 employees just standing around the front of the store. One bunch was actively complaining and saying they were going to apply somewhere else. Meanwhile, there were kittens with a nasty litterbox that made the area smell. Bird cages that were covered in poop and needed a good cleaning. The lizard tanks needed cared for. There was a leopard gecko sitting atop the one house that looked like he was dead and drying under the heat lamp. Half shedding, eyes sunken in. He didn't even look like a leopard gecko and I just barely saw what might have been breathing. The leopard geckos were all small and skinny. Meanwhile there's kids looking in this tank asking questions. There were Betta fish that were less than ok looking in those small cups. The fish tanks were the only half decent looking thing here. There were only a couple bags of crickets done up and no other crickets for those of us with lizards. Not sure if it was an ordering issue or no one felt the need to do anymore. I normally have a decent experience at this store but this time just was not ok."

"Always a GREAT experience, the staff is so knowledgeable and caring, Jackie is our Fav. Though, she has always gone above and beyond the expectations!! Definitely recommend our store :-)"