Arundel Nails and Spa Hanover

"I walked into the salon. There were no customers and three workers present. Sitting around. I asked for my nail that was broken to be fixed. They started speaking amongst each other for 3 to 5 minutes before staying to me that they could not do a design I never even asked for, the guy insisted he didn’t have cat eye nail design that I never even asked for the woman sitting in the seat was all acting confused and very rude. No wonder they had no customers I would never recommend this place. Never go there"

"Let me start by saying this is the worst gel manicure I’ve ever received. The tech that did my nails did not use patience and it felt incredibly rushed. He was not attentive at all and even forgot the nail color that I selected. My skin was drilled several times and the place was filthy (dirty countertop, dirty towels, and acrylic brushes on the floor). My nails were not shaped correctly and the tech failed to let them cure under the light properly, leaving several air bubbles. While all of this was happening, the tech thought it would be a good idea to yell and laugh with other employees across the shop. He spoke a language that I did not understand, and it felt incredibly rude. He even stopped to look at something on someone’s phone…VERY POOR customer service. Needless to say, I will never go back here. If it were possible to give zero stars, I would."

"I am so unbelievably happy with this great nail salon! Rose was perfection with her dip style! Perfect thickness and so efficient and friendly! Amazing service!"

"I been coming to this nail salon for a while and every time I come, I never leave disappointed! Gina is amazing!!! She does a great job doing my nails and lashes! She also is great at creating designs!! Gina has great customer service and is very good at making your vision come true! If you are looking for a good nail salon look no further! Come see Gina!!!!"

"My husband wanted to treat me to a spa day and this was my first time coming here. The place itself was nice, clean and has plenty of space. A woman greeted me and told me it would be a 10 minute wait and I was ok with that since they were busy and the wait wasn’t long. When I went to soak my feet, the water was hot, but it didn’t burn me. The guy I was assigned to was older and didn’t really talk much so it was kind of awkward, but he did a good job with my pedicure. What made my experience go down was when we were about to do my nails. He seemed to know very little English and communication was a little challenging for us. He got confused and started painting my nails instead of putting the acrylic on my nails. I stopped, told him, and pointed at the picture of the acrylic nail and style. He got annoyed and was rough on my nails after that. He cut my fingers when he was filing my nails and had acrylic stuck under my thumb poking me. Overall, the pedicure was great and I was relaxed , but I don’t think I will get my nails done or at least by him again."