Olive Garden Italian Restaurant

"I love everything about this Olive Garden. The staff is nice and helpful. The food has been great every time. It could be a little bit cleaner but nothing too bad. My only complaint is ordering online. It isn’t intuitive and I almost ordered the wrong side because it will choose a salad for you if you don’t see where to specify for soup instead. I didn’t see it at first. Also, the option to make special requests come late in the process which made me nervous to keep moving forward in the app. They could learn from Panera’s kiosk. That’s really simple. I wound up ordering for take out at the counter, and that worked out fine. Maybe now that I understand the online process, it will be easier to order. Everything else is great!"

"Food was great but our waiter (Sweeny (sp?)... I think) really made the difference by being attentive, friendly, helpful, and generous."

"FOOD POISONING TO A 1YR OLD! Went to Olive Garden in Winchester, VA tonight and my two sons ordered chicken tenders off the kids menu and we received their meals fairly normal timing. Both children ate their food and once we realized that the chicken tenders were completely RAW they had already took multiple bites and held it while eating. We brought it up to the manager and she said she could take the chicken off of the bill. Then after manager said food poisoning will hit within an hour and that there was nothing they were able to do about it. It was not about taking money off of our bill, we have zero problem paying any outings BUT there is something Winchester, VA Olive Garden can do and that is have their staff up to date on food handling/safety & assure the conversation with cook will be held. I understand it’s around the holidays, I understand people want to eat out and restaurants get busy, I understand mistakes happen. The server asked if we wanted another meal replaced as we turned it down. She then proceeded to say “well they ate it already, there’s really nothing we can do.” I truly am not upset about the mistake I’m 100% upset how the situation was handle. As if money was the negotiation here when really food safety needs to be their priority. I hope they cleaned the table we were at and I hope they informed the cook staff to be more aware. I wouldn’t even give them a one star review but I have to in order to write this review. The manager at WINCHESTER , VA OLIVE GARDEN was the absolute worst along with the waitress that worked our table tonight. Watch out and check your food as food handling is NOT their first concern. Would love the opportunity to have corporate reach out as the health department will be contacted."

"It was so cold outside. We walked into the restaurant it was so warm. There was 3 waiters at the entrance just waiting for the next person to come in the restaurant so warm. My waitress was wonderful. The appetizer was warm, formulated correctly, on time. She came back to ask if we were okay. Took our order, interacted with us, great personality, Professionalism was wonderful, uniform nice and clean. Its was my birthday and my waiter was one in a million. When I go back I definitely want her again"

"We had a party of four, and we got seated quickly with no wait. We ordered all you can eat pasta, 4 different types of pasta, and different sauces. Salads are also all you can eat as well. The waitress was named Kayla, and she was the best, very friendly, very good, always checking on us, making sure we had what we needed. Keeping up with our beverages. She was checking on our party the entire time, and she was busy with other tables. It was a great dining experience all the way around. I am not a big fan of Olive Garden, but tonight was a great experience. I would recommend Olive Garden for the food, the staff, and the atmosphere."