CVS Pharmacy 5832 Harrison Road, Fredericksburg, VA 22407

"Helped me by staying on the phone with me to fill an important Emergency Room prescription, then doing a second attempt and successfully filling it when the first attempt attempt didn't work."

"I received great, quick Customer Service @ the CVS on Harrison rd. I was very pleased on how I was treated by the associate and the Pharmacist. This CVS Is right down the street from my house and I had stop going there because it was like nobody was really helpful & the turn around rate for keeping employees was terrible. I’m glad I went back today because I didn’t want to go to another store because this CVS Is close to my home & I was very pleased. Daneene"

"Called this CVS to find out if they had flu shots while I was visiting in the area. The automated message said that they might take walk-ins but recommended getting an appointment. The system repeated my correct phone number back to me and said it would send a link to allow me to access CVS online appointments. Link was never sent. I was in the area so I stopped by the CVS to see if I could be a walk-in for vaccine. There were no customers in the pharmacy area. I asked the person at counter if I could get a flu vaccine since their phone message said they did take walk-ins. He said they were only taking appointments. He said I should see if I could get one online while at the store. He said if I could get one they had vaccines available. CVS website had one but it was available for 4 hours later. I left store and got the same response from another CVS a couple miles away. That one had one person getting a vaccine - no one else waiting for vaccines or prescription in the area. I am going to suspend my doctor from automatically sending my perscriptions to CVS. It is obvious they don't care for customers. I will shop around for prescription prices and if they are cheapest and fastest I will give them my business."

"I definitely understand why stores want to go to the self-serve method of paying. This CVS has one machine only, and it clearly has problems as it took numerous people time to get through their order. I don't think I will be coming back to the CVS for a while except maybe to get things through the drive-thru pharmacy. I do not feel that they want to sell product when pushing their payment machine"

"I put in my refill last night and it said it would be ready by 11 this morning! I stopped by on my way home at 4PM and they said THEIR STILL WORKING ON IT! That is ridiculous! Never again will I use cvs"