Domino's Pizza

"Desmond working here at 1/6 lied about carryout hours when we put order in at 12:42am. Said driver was out on an order 30 minutes, so asked if we could drive to pickup since we're 5 minutes away. He said they lock the doors for inside at 12am. We have had a late night order before and service was amazing. Where they stayed late to correct my order and were given a large tip for even deciding to help us. Had the misfortune of Desmond working there tonight and lying to us. I knew something was off since I remember we've ordered late before, but i still double and triple cheecked their delivery and carryout hours. And for this location its 1am. I do not appreciate the blatant dishonesty. Submitted complaint to corporate just now."

"Wanted to share my experience at this store as a customer. I have been coming to this store since February. At this time I met the General Manager that was in charge name Caleb. Very respectful and very caring for his customers. I came in tonight and asked to speak with him because I only order if he is there because the food tastes good and he makes sure my order is complete. Come to find out the manager on duty said Caleb was let go and no longer with the company . This is very sad to hear seeing how much work he had done in this this time frame .. Being there tonight the atmosphere is completely different and service is terrible. I have never been told that either I can wait for my food a little bit longer or leave the store. This store has lost a Customer. Very sad to see that corporate only cares about money and not the satisfactory of there Customer."

"**UPDATE** called back after 5 to speak to the GM Caleb (he answered the phone). He listened attentively and seemed genuinely concerned and disappointed to hear about our experience. He Immediately refunded our order and asked if he could personally remake our order and deliver it. Which I agreed too. He was friendly, customer oriented and made it right. HORRIBLE HORRIBLE HORRIBLE!!! Did an order for pickup got it home and my daughter took a bite and hair was in the food. She immediately spit out the food and then threw up. Not to mention the garlic bites were under cooked. The Entire order is now in the trash. Called asked to speak To a manager the young lady said she was a manager. I told her what happened and she put me on hold. Then somebody else got on the phone. No idea who it was asking, can I help you? I started it to explain and he cut me off. Now he is the manager. He said the most he could do was remake my pizzas, I asked about the entire order and could it be delivered. Because I had no intention on driving all the way back to dominos. He said No. I asked If the order could be refunded. Because I was not driving back to Domino's. And he said no, he couldn't do that. So I asked three times for a person that could do that. He said the general manager would be in after 5 I asked his name. He told me Caleb. I asked for last name and he told me I didn't need it. I asked for a last name again. He was quiet and then he said he doesn't have one. I asked for his name and could not tell if he said bryan or ryan. I asked if it was with a B like ball or R like roll. And he kept saying the same thing. I finally had to tell him if I could understand what he was saying. I wouldn't be asking the question the way that I was. Informed him I would call back in and out.1"

"This store is a real waist of time and money, it’s runned by bunch of kids they don’t care about domino’s reputation, or health department rules …. But they have the audacity to call after I posted a 1 star review I wish there was a zero instead, due to all the frustration and disappointment, to cuss me out! FYI open your pizza box and check it before you go home or before the delivery guy leaves ! Get reimbursed! By the way Look at this chips thin pizza for Brooklyn style !! Go to other locations !"

"After we put in a review for how the pizza was thin like chips and burnt , we got a call from the someone called her self the manager to say that for 16” pizza they stretch a medium size dough … didn’t make any sense specially when it was not the first time ordering the same order from other locations for Dominos. She was very rude to say you deserve it . I Advise every customer to check their pizza before leaving the store. Or better not to order anything from that specific location ."