Baxter Tire & Auto

"I’ve gotten tires from Baxter’s twice. Once recently and another time a while ago (different vehicles) Prices are good and the customer service is great."

"Whistleblower time. I was an employee here for about 4 months. Hated it since day one. Not just because of their terrible reputation in our community but because I got to witness firsthand the lack of organization, upkeep, and most of all the lack of safety for their customers and employees. According to them, if you’re qualified to change oil and change tires, you are also qualified (without any training) to do repairs that can cause catastrophic failures to a customer’s vehicle. This is all to save money, instead of paying a trained master technician. Beware of Baxter tire and auto. You do not want a lube tech making serious repairs to your vehicle. Baxter tire and auto and more specifically the guy at the front desk that is always hung over, Jeff, do not care about the customer or employees, the only thing Baxter tire cares about is how much money they can get out of your pockets and how many corners can they cut to maximize a profit. Not only do they take advantage of employees and the trust of their customers. I witnessed a number of shady practices just to cut corners and reduce time spent on repairs that the customer is paying for and expecting to receive. There is also no upkeep on any shop equipment, lifts are broken, floors flood, roof has several major leaks. Lack of air hoses, organization and a plethora of trash makes walking the shop a trip hazard, lifts have no locking mechanism to prevent an employee from being crushed. Absolutely zero time and money gets put back into the shop or equipment to keep it a safe and productive environment. As a member of the community I’m sure I don’t have to explain any further on why Baxter tire and auto should not even be last on your list of repair shops. Just ask your neighbors, their reputation speaks for itself."

"These guys have always taken good care of me and they've earned my trust. I've bought my last 2 sets of tires from them and when you consider the free tire rotation, their prices are a fantastic bargain!"

"Always great customer service. Prices are reasonable, especially compared to dealerahips. Work is great quality, but it can be slow at times. I recommend Baxter's to anyone who asks about a good place to take their car for service."

"Got an oil change & tire rotation at Baxter. A few weeks later, I got a nail in my tire and returned to Baxter to get it patched. They couldn't get the tire off without stripping the stud that they overtorqued when putting the tire on just a few weeks before. Then they told me they would fix the stud as a FAVOR to me this one time....It was their own fault to begin with for hammering all the lugs on with an impact wrench. Now it came time to change oil and rotate my tires again, which we did ourselves at home this time. Another stud got stripped off the same tire because they had overtorqued it again after patching my tire! On top of that, the oil filter was so over torqued that my first oil filter strap wrench broke trying to remove it. So I got a new oil filter cap wrench for a better fit. It still wouldn't budge until I packed some extra rubber inside! Fortunately I have an oil drain valve so they didn't have to touch my oil drain plug. Don't get your oil or tires changed here or you'll never be able to take it apart again without stripping something. Baxter needs to torque to spec and not cross thread bolts when hammering away with their impact wrenches."