Pro Wash Bowie

"My first time at this location, came here for a handwash, idk why I haven’t tried this one sooner, they did an excellent job and for only 20.00! Can’t beat that! The line moved pretty quickly for a Saturday too."

"They always do great and are quick to get my cars tinted!"

"I recently became the owner of a sub that had been sitting for while. I was filthy. I took it here and they made her come alive. I will come here going forward. Very good experience."

"On May 12th, I arrived at the Bowie location at 8:15 AM for a car wash (#2 Pro Car Wash - Includes #1 plus: Vacuum, Clean inside windows, Wipe dashboard, and clean door jams). However, I found that the location was not yet open, despite the website indicating an opening time of 8:00 AM. I promptly contacted the phone number listed on the website and engaged in a conversation with a courteous individual who informed me that the actual opening time was 9:00 AM, rather than 8:00 AM as stated on the website. I explained the disparity between the website information and the current situation, and the individual expressed sincere apologies for the misrepresentation. Assuring me that they would address the issue with the website owner, the person apologized once again for any inconvenience caused. At approximately 8:50 AM, a group of four workers arrived and commenced preparations to open the facility. Seeking guidance on the proper procedure for entering my vehicle into the car wash, as it was my first visit, I approached one of the workers politely. Regrettably, her response was that they did not open until 9:00 AM. I acknowledged the revised opening time but reiterated my presence at that moment, citing the conflicting information on the website. Despite having waited since 8:15 AM, I expressed my willingness to wait further. The worker responded dismissively, stating, "I don't care what the website said, I am telling you we do not open until 9!", displaying rudeness and disregarding my concerns before walking away while shouting in Spanish. Subsequently, a male worker approached me and offered assistance after I explained the situation to him. He expressed apologies and provided instructions on how to proceed with the car wash. I proceeded to call the business number once again and spoke with the individual I had conversed with earlier. He expressed sincere apologies for the incident and arranged for the male worker to offer me a complimentary car wash as compensation for the inconvenience and the disrespectful treatment I had received. To my surprise, the individual who had exhibited unprofessional behavior turned out to be the manager, Angela. It is worth noting that all other staff members were courteous and helpful, with Angela being the exception. To compound the unfortunate experience, Angela rescinded the offer that was given to me and confirmed with the other workers regarding my free car wash and proceeded to confront me aggressively, banging on my driver-side door and shouting at me to move my car out of the way. I almost lost it!!! I told her she had no right to touch my car or talk to me the way she did. Subsequently, I had to address this matter with the owner, who by this time was on the phone with the male worker who helped me. To my surprise, the owner apologized but still wanted me to pay for the car wash even after he was aware and overheard how Angela was talking to me. During our discussion, I expressed my dissatisfaction with the entire encounter and told him I will pay only because I felt bad for the other workers and will not be back. In my opinion, prioritizing customer service is paramount for businesses that interact directly with customers. The employees represent the face of the establishment, and if Angela continues to be the face of their business, there is a risk of encountering customers who may be negatively affected by her demeanor. Angela presents a liability, and it appears that the owner condones her behavior. I do not recommend this car wash to anyone. I would rather pay more money elsewhere and be appreciated as a customer than be talked to like trash and have my personal property assaulted because Angela woke up on the wrong side of the bed. My car was still dirty when I left and I ended up spending more money in another community instead of keeping it in my community where it counts the most!!!!"

"I’ve been to many car washes, in many different states and this has to be one of the best experiences I’ve had to date. The wash was very thorough and the interior cleaning was also done well. The particular service i chose was $35 but worth it. I would definitely recommend this spot. Thanks"