NTB-National Tire & Battery

"I stopped by this NTB with a question about my vehicle, and was very pleased to see Bruce up front! I been going to the other location he worked at for a couple years now and I knew I could always rely on him with honesty and great integrity. A1 customer service always!!"

"Do not, under any circumstances let this store work on your car/truck!!!! I just sat in there for over an hour to have tires mounted and balanced. The tech who is the same guy that sold me the tires comes out and said they had a problem with their machine and couldn’t finish… Took the truck next door to get the tires mounted and the tech comes to get me so he can show me the DEEP GOUGES that are now in both rear wheels of my 20221 Ram 3500. I’ve called corporate and a report has been filed, waiting on the regional manager to respond now. I’ll be back here to update. Hopefully someone reads this before they destroy someone else’s property!!! Totally forgot to mention that they tried to cover the scratch on one of the wheels with what appears to be a black marker…. Absolutely ridiculous!!!!"

"I had brought my truck in last week. And they couldn’t help because there was no codes showing. Fast forward to a week later and the car is acting up again. Sergio went over everything was possibly wrong with the truck. Even services that I didn’t mention. But the thigh bone connected to the knee bone. The knee bone connected to the ankle. I was able to understand the issues that I need to address. He was very helpful in giving me great understanding of my truck. That I appreciate. THANK YOU for being professional and helping get my truck back on the road. Definitely will go back for the other work."

"Pleasant experience from the phone call!!! I called in for an oil change yesterday and I was able to get in today. I actually was able to use my lunchtime to get the work completed. I also usually get my brakes and tires through them as well. Friendly. Efficient. Prompt. Clean waiting area. Prices were very good. All the things a working woman needs on the go!! Lynn H."

"Beware!!! I went here with a nail in my tire. After they inspected it they said that I needed and entirely new tire because it had run flat spray (there’s no such thing). The tire isn’t a run flat, just reg tire. Then on top of that he said that I needed to replace more than that tire because the car is all wheel drive. And of course they weren’t in stock but the ones they did have were even more expensive. What should’ve been a simple nail repair on an almost new tire turned into a $900 charge for multiple tires. Luckily, my dad was a mechanic for many many years so I know cars and I knew I was being scammed. I took it to two other locations to confirm that I did not need a new tire. Got the nail hole fixed for $50."