Mr. Tire Auto Service Centers

"Kevin is a very rude person with no courtesy and customer service skills. He has very poor coordinating skills, provides false information and shows no respect to the customer."

"Was quoted 96 on phone but ended up paying $126. It was a very long wait to just for a oil change and tire rotation. I waited a hour and 30 minutes. But i do appreciate Kevin getting me in the door same day because i really needed an oil change. I recommend communicating with people regarding time. It goes a long way and people would appreciate it. Thanks"

"service is VERY slow. made an appointment for an oil change and tire rotation a week ahead of time. when i showed up i was told it would be a 1.5hr job, but my car was still waiting in the lot with no work done when i showed up to pick up. i’ve been waiting here for an hour so far and my car still is not done. total, i’ve spent 2.5hr here so far waiting for just an oil change and tire rotation. when i came here a couple years ago for a tire problem, i had the same issue in which the appointment took twice as long as i was told it would and the car was not even started until i showed up to pick it up. expect to spend half your day here even if you have an appointment."

"If I could give 0 stars I would because the staff is completely incompetent and try to overcharge you on a bunch of services. I went in because my charging system light came on and I wanted to find out whether it was the battery not holding a charge, or my alternator not providing sufficient power to the battery. After their "diagnosis" they told me it was the battery so I paid $300 for a new battery and had it installed plus the cost of the diagnosis. Not only was that diagnosis was incorrect because my charging system light came on almost immediately after pulling out the parking lot, they also didn't put my tire guard back properly which got caught under my tire and was severely damaged . After returning and explaining these issues they then had the audacity to attempt to charge me and additional $600 for a new alternator as well as another $50+ for new tire guard THAT THEY DIDN'T PUT BACK PROPERLY! Mind you they only guess that the issue is my alternator and don't know fully. The reason I know this is because they said my headlight was out as well, so I went to my car and simply turned the bulb since I can now reach my headlight due to not having a tire guard blocking my way to the headlight. When I told them that they then said the issue must be a wiring problem. If it wasn't an emergency situation I probably wouldn't have went in the first place but I wanted the car fixed so I can finish getting Christmas gifts for my family. HOWERVER after this experienced I would've rather been stranded in the middle of nowhere for hours than deal with these incompetent imbeciles."

"Staff is rude, unprofessional and service is slow. I have been here twice. Once, to get tires and they up charged me and when I told then I wanted to go somewhere else they gave me a more reasonable quote. It also took them all day to put new tires on. The second time was to fix their mess up because they cross threaded my lugnut. I made an appointment and told them what was going on. The front office guys were again rude and acted like I was an idiot. They then told me it would take a couple hours, even though I had an appointment. And after two hours of waiting they were unable to fix my car because they did not have the needed equipment. I recommend avoiding this place at all cost. Just the worst auto experience I have ever had."