Ulta Beauty 112 Colonie Center, Albany, NY 12205

"We were greeted as soon as we walked in, she helped us find exactly what we were looking for within seconds, and we were out the door with everything on our list in less than 15-20 minutes. Excellent service, excellent staff was a pleasurable experience to say the least"

"Definitely not a professional experience. I had booked two appointments almost two months ago for a formal hair updo for appointments on Saturday. We received a phone call today(Tuesday) that no one was available to do it. We were told that the hair stylists who we booked are no longer there. Frankly, all of their appointments should have been rescheduled when they were no longer affiliated with the company. We did not receive an apology and we had to scramble to find somebody else because of the lack of professionalism and consideration that we experienced. This honestly was one of the worst experiences of customer service that I have ever had. It left me almost no time to find some place else to do the hair styles and no time to book an appointment at a different location since they all work booked. Luckily, I was able to find another place on this very short notice. This could have been handled in a completely different way in both customer service and professionalism. I wouldn’t take the chance to book an appointment here ever again."

"Oh my wow! I was helped yesterday by Emily. She was not only knowledgeable and enthusiastic, but she was able to help me with every single issue I had with products that I have now tried and absolutely love. I don't want to say life-changing but I have no other words. Emily is a godsend to the beauty community. I will absolutely be coming back!"

"If you like makeup and want name brand stuff like Mac, fenty, too faced and more, then your will like this store. This store has a huge selection of not just makeup but skincare, hair care, and nail polish. Great store! I went in to get 2 things and the lady helped me and was great! I got exactly what I went in there for. Recommend!"

"This place is amazing. I was the only male inside and the place was filmed what's very well made up women. It was a candy store of cosmetics with every type brand and selection you would ever see anywhere it was huge. The wine waiting to check out went down entire isle and I had called ahead and had an item set aside behind the register. I thought it would take forever to check out for that one item. But they had multiple cashiers in the line moved remarkably quick. It was a unique experience but they had an item I couldn't find anywhere else. My wife is very pleased I could find it."