Harbor Heights Kitchen & Bath

"Harbor Heights Kitchen and Bath did an awesome job replacing our countertops. The granite certainly made a big difference. We would definitely use them again. Thanks"

"I really hate to leave a negative review, especially for a local business, however my husband and I chose to work with Harbor Heights on our kitchen island based on all of the positive Google reviews and felt compelled to share our honest experience to inform others who may be in the same boat. While we are happy with the island that we have, the communication was very disappointing and I had to follow up via phone or email every step of the way, from scheduling a time for seeing the kitchen, to requesting that the different options/price points be sent to us via email, to requesting shipping status updates after the estimated delivery window had lapsed (for both the cabinets and the countertop), to finally scheduling a delivery of these items. I completely understand shipping delays, however I never received confirmation that parts of our order were placed and felt as though the person that we worked with was disorganized and disengaged. When I asked for the product information/confirmation number on our order so that I could call the manufacturer, I was told that it was not able to be shared. Throughout this process, I requested phone calls, as opposed to emails, to talk about options and never received a call back. I did share this feedback with our representative directly, and they offered to send us a complimentary cabinet (one of ours arrived slightly damaged) with a piece of stone to use elsewhere in our home. We were appreciative of this offer."

"Very pleased with their professionalism, transparency, and knowledge. I needed to resolve a tile issue for our DIY bathroom remodel and they promptly walked me through different options and obtained the correct product (twice). Will definitely go back for future needs, big or small."

"Harbor Heights Kitchen & Bath did an amazing job renovating my kitchen. Toby and Austin are true professionals. Their craftsmanship is impeccable, and they take great pride in their work. In addition, the quality and color of the quartz selected is beautiful. My kitchen was absolutely transformed. Communication with Jennifer was also extraordinary and transparent. It made this project easy and stress free. Something I truly appreciated. Thank you again Harbor Heights! I would highly recommend this Team to anyone looking to start their next project!"

"After having an awful experience with another local design firm (bait & switch with pricing), I was nervous about moving forward with our small kitchen remodel. Melissa at Harbor Heights immediately put me at ease with her level of transparency, professionalism and follow through. The project was completed on time and the quality of work was excellent! Thank you to Melissa and the Harbor Heights team!"