Leonard's Auto Repair

"I used their services through AAA and was picked up on 495 after my car broke down. Erik R. was very helpful, knew the area, and drove safely. Would definitely recommend him as a driver!"

"Unbelievably Incompetent – A Nightmare with Leonard’s Auto Repair & Performance, Inc. My recent encounter with Leonard’s Auto Repair & Performance was nothing short of an ordeal that highlighted their astounding lack of professionalism and complete disregard for customer satisfaction. Every step of the way, they managed to make a bad situation even worse. To begin with, I had to endure a torturous two-hour wait for Leonard’s Auto Repair & Performance to arrive. This excessive delay was utterly unacceptable, leaving me stranded and frustrated at my location. When their tow truck finally pulled up, I expected some form of identification or acknowledgment of their presence. However, they failed to provide any such reassurance, leaving me to wonder if they were the assistance I had called for. But the worst was yet to come. Instead of attempting to tow my car, the driver callously declared that my vehicle was "GOA," which stands for "gone on arrival." This blatant falsehood was a slap in the face, as my car was clearly there and in need of help. Left with no choice, I had to call my insurance company again to secure a proper tow. The fact that Leonard’s Auto Repair & Performance forced me to resort to an alternative solution only added to the inconvenience and distress I was already experiencing. When I finally mustered the courage to call Leonard’s Auto Repair & Performance for an explanation on their shocking behavior, I was met with a barrage of excuses and a runaround that only further exacerbated my frustration. Their lack of accountability and refusal to provide a straightforward answer were the final nails in the coffin of their abysmal service. My experience with Leonard’s Auto Repair & Performance has left me appalled and deeply disappointed. Their prolonged wait times, failure to identify themselves, refusal to assist, and dishonesty about my vehicle's status are qualities no customer should ever have to tolerate. I implore anyone reading this review to steer clear of Leonard’s Auto Repair & Performance and choose a towing service that values honesty, professionalism, and customer satisfaction."

"My car died on 495. Within a half hour, Leonard's picked my car up and towed it to their garage. Two hours later they told me what was wrong and had an estimate for repairs. Fuel pump replacement. The next day, it was good to go. The way they prioritized my service was unmatched, as I was far from home and in a bit of a crisis. Everywhere else I called in the area wouldn't be able to even take a look at my car until the next week. It was 4th of July weekend and I was headed to the cape. I've never had service that good before. Everything about it surpassed my expectations tenfold."

"Stop in and see Edd for all your auto repair needs. Bought an old truck in mass to drive to Nc made it 20 miles started having motor problems. Pulled into Leonard’s explained my situation. He dropped everything and got me in and out of there in under an hour. He knows his stuff and very fair priced. The conversation and entertainment alone is worth the price of admission."

"Wow, Leonard's really came through for me, amazing owner and wonderful work they did! My transmission broke down while I was on a road trip, and Leonard's came to my rescue. They were speedy, did incredible work, and did everything they could to get me back on the road and on my road trip ASAP. I couldn't recommend them more. Wonderful local shop, bravo and thank you."