FedEx Ship Center

"This location is the worst to have to deal with….. the customer service starts with management.. if management is not up to proper standards then workers below them is going to operate the way they want to operate…. Nevertheless I stood home waiting for a package which states the delivery attempt was made….but was never made!! After the 2 delivery attempt….which I was still home..I decided to investigate and see why, and how I was missing the delivery’s first thing first there was no door tag.. usually when you miss a delivery attempt. They would leave a door tag..second I watch the surveillance on property to see if they really attempted to deliver the item which was a bunch of b.s they never attempted at all…. I realized I didn’t even have any miss calls on my caller I.d from my intercom system at my place of residence….elmsford fed-ex sucks big time and this is only the beginning of my rant I will continue with my rant respectfully until I get in contact with the higher up…possibly someone in corporate… p.s i personally had to go to that place to receive my package"

"I missed my delivery that required signature due to the merchant’s mistake (not FedEx) on 12/22. Since I needed my package for Christmas, I went to the distribution center at 7:30pm to pick up my package; however, the driver that had my package was not back. The staff were very helpful despite being yelled at by previous customers and had the manager call the driver to check on his eta to the distribution center. Luckily, the driver had 10 more deliveries left and was still around my area. He offered to pass by and have the package delivered in 40 minutes. I went back home and 10 minutes later, I had my delivery. Thank you so much for your help and kindness!"

"It’s sad to say that this location is still lying about attempting to deliver packages. The service is a disaster. I wish I saw the reviews beforehand but on day two of waiting for my package."

"As others have said, if I could give this location a 0, I would. The Delivery driver lied saying they tried to deliver a package, when it was never even attempted. They left no slip, no note, or anything. The driver did not even pass my building. This was the only day I could get this package which is extremely time sensitive... The drivers here should be fired, or investigated, because they lie to get off work, or have less deliveries."

"The wait at their ship center is ridiculous , they never have more than one person working the counter and the simplest task takes them 30 minutes. Every time I come here they're in the back looking for a package with a line standing in the lobby. They make the post office look good."