Moving Insurance LLC 209 Cooper Avenue, Montclair, NJ 07043

"I do NOT recommend using this third party moving insurance company. I will say that Ethan was extremely helpful in guiding me through the policy upfront. However, my items were damaged to an unusable and unrepairable level by Piece of Cake moving company. I spoke with the Claims adjustor Jana, for several weeks, who offered me a settlement for full replacement value of most of my broken furniture. I then disputed a few of the items that she was not replacing at full value. A few days later, I receive an email and she removed the ENTIRE replacement value of most of my furniture and only allowed for a repair of the items, due to an erroneous mistake that she made, where she did not include the inspector's report in the adjustment. It is unacceptable to make such mistakes, and to not keep the original offer for full replacement value for these items that are a physical hazard to me in my home! I then spoke with the Claims Manager/Supervisor Jeff, who also refused to replace my items up to full value or offer any customer satisfaction besides a $250 "good will," which is not enough to cover for the thousands of dollars worth of damage done. I now have to appeal this process further, and I've been living with broken glass and chipped and dinged up wooden furniture in my home for over a month now! I have splinters in my fingers and glass in my foot, but they still refuse to replace all of this damage! End result: I finally got my money back for all of my furniture that was DESTROYED after disputing this with Brendan, VP at Anova Marine Insurance Co., but it was not an easy feat! Do NOT choose this company!"

"I bought the insurance to have peace of mind as the moving company didn't really cover much. The website is pretty horrible and would actually gave them 5 stars if they spent some effort to make a more professional site. With that said, they were responsive and luckily didn't need to make a claim. This company was recommended by the moving company so hopefully, if I had to make a claim all would have gone smoothly."

"always arrive promptly and ready to go. Consistently know how to prepare the furniture for the best results and very open to additional requests. Very friendly and cooperative throughout the project."

"I bought moving insurance for peace of mind. I had no issues with my move 50 miles from my previous home. The movers I had went above and beyond my expectations but you never know what kind of movers you are going to be assigned and how carefully they will handle your stuff."

"So far so good. The men who packed their truck with our belongings were very respectful, took care to protect our furniture, and worked hard to get done in a timely manner. We'll see how it all pans out when we are ready for delivery to our new home."