Quest Diagnostics Commack

"Went to get a test checked in and staff told me they couldn’t find my appointment, I waited 45 minutes. Another gentleman that arrived for a later appointment spoke up along with me and they took him in before me and made me wait for everyone to get their tests done before I would be able to get mine done. I couldn’t wait for hours there."

"Today, Saturday December 2nd ,I went for scheduled blood work early in the morning at the Commack location. The check in process was quick and easy, no wait at all. The tech/phlebotomist Keara was excellent. Very professional, polite, easy to talk with and extrememly gentle. Thankfully I have really good veins for drawing blood, but even so, she was so careful and gentle. Highly recommend this location."

"Nicole was the best phlebotomoist I have ever had. Super happy and positive. The place was clean, I was in and out very quickly. Could not recommend more highly."

"Quest Diagnostics in Commack is the worst establishment to go to. My appointment was at 8:30 am. I scheduled the appointment way in advanced because I am 8 weeks pregnant and did not want to wait because I’m at a delicate stage. I arrived at 8:10 to be early for my appointment. People were barely getting called as time was running. Another patient started to complain because he hadn’t been called. They explained to him that he hadn’t been called because he didn’t have an appointment but he complained enough so they took him in right away. They let him in at 9:30! Again, my appointment was at 8:30. So I finally got up and said something because I’m 8 weeks pregnant and after fasting all morning and being up since 6 am, I started shaking and feeling dizzy. It’s absolutely ridiculous that someone without an appointment was able to go before me. I had to get up and say something. I basically had to lose my temper to get assisted by these people. Who does that to a pregnant woman? Not only did they aggravate me, but they made me wait over and hour as I am 8 weeks pregnant, they take people without appointments before me, they are seeing that I’m shaking, and still giving me excuses as to why they took the man without the appointment first?! It’s absurd. I tried being patient because I understand back ups can happen but to call someone that doesn’t have an appointment before calling me, the pregnant woman who is already shaking after waiting pretty much over an hour to get called! It’s truly disgusting. And being 8 weeks, I’m not here for simple blood work. I’m getting 12 tubes of blood taken out, and on top of that, after getting blood taken out, I had to take a liquid and wait another hour to get more blood taken out! Disgusting and atrocious is the only way to explain the treatment of this place. The negligence and their poor care for pregnant women is unprofessional! I will never come to this place again."

"I went for annual blood work. I am 65 and have had this experience many times. I have to take a minute and say Christina was the sweetest person at 7am. She gives such a friendly and warm reception. And passing other rooms, I could hear and feel the the same from other staff members. I would love to give more stars."