Sammy + Nat

"I shopped here at the sample sale. The person ahead of me at the register placed a large order and was buying for family members out of state and shipping part of her order to the Carolinas. After the customer ahead of me walked away, the two associates at the register insulted the patron and said she was always so rude every time she shops at the store. I was in shock that the staff would insult another patron in front of customers! I should have left then and there because it was clear there is no respect for customers supporting the store. Then the staff wrote down my monogram order on a single order form in a rush and joked that it was "bad practice" to write two orders on one form. There is nothing funny about potentially incorrectly writing down my order. To be clear, I did not feel rushed. I felt that it was unprofessional and rushed for the sales person writing my order to not take the time and care to use two forms for two different orders and then laugh about it. Then she did not allow me an opportunity to review the order form. Now, the monogram order inevitably is incorrect and the store is blaming me! WE DID NOT FILL OUT THE FORM TOGETHER. I HAD NO ROLE IN WRITING ANYTHING ON THE FORM. I WAS NOT GIVEN ANY OPPORTUNITY TO REVIEW THE FORM. THEN THE STORE TAKES NO RESPONSIBILITY for their mistake and instead says that me the customer must have forgotten that I changed my mind and calls me a liar. I did not change my mind or forget anything I ordered. I had a very specific idea of what I ordered and was clear. The only remedy they suggest is to undo the monogram, which they advised will most likely damage the sweaters. Then they suggest to put a large letter over the pulled sweater to cover up the damage - which is damaged and incorrect! Or I can buy a new sweater than what I initially asked for at a "discount" when i already paid over $100. The stores attitude is that the customer is wrong is shameful. Also, I was told the manger would call me back and she never did. It has been two weeks. Samantha took the time to respond to this review. However she has my email and phone number but will not return my call -more great customer "service". DO NOT SHOP here!"

"Samantha and Natalie are childhood friends of mine and I am not leaving them this excellent review because of that. Not only do I know first hand that their story and what inspired them to creat this company is true, but it is an absolute beautiful contribution to their stunning, loving and charming mother in which they lost as little girls..the clothing and so much more is of absolute best quality and comfort. From purchasing their merchandise for yourself or giving as a gift, you will for sure be more than satisfied! Comfort, style and safe clothing for your baby and child is what we all want and Sammy + Nat provide just that!"

"Sammy + Nat is not just the cutest store but has some of the nicest staff working it! They go above and beyond for their customers and truly care about their business. They have adorable inventory and keep up with all the cutest little trends. The owners are also very involved in making sure you have a fun and easy experience shopping in their store. One of my top spots for kids stuff now!"

"I stumbled upon Sammy + Nat at the Westchester and they were my one-stop-shop for all the kiddos on my list this holiday season. Samantha clearly knows a thing or two about retail because she is killing it! ⭐⭐⭐⭐⭐ The attention to detail in this store in unreal! The store is such a gem and the staff is AMAZING! I seriously can't wait until I return to find more priceless items and chat with the world's best staff! It's truly a pleasure to shop at Sammy + Nat! My new favorite children’s store, of all time! Now open shop in Armonk please!!!"

"The best kids clothing! This small store is packed with a curated selection of beautiful, high quality clothing. I never get more compliments than when my son is dressed in Sammy and Nat selections. Service is top notch with an employee even running out to my car to complete a transaction when I couldn’t park. I can’t say enough good things about the merchandise and the experience shopping there. Shop local and support small businesses that enhance our community."